Malachi Lewis
Baltimore,MD
Summary
Results-driven professional with a solid background in customer support at Ripley's Believe It Or Not!. Proven track record in cash management and drawer reconciliation, consistently achieving high levels of service quality. Skilled in creating inviting environments that improve overall guest satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Ripley's Believe It Or Not!
Ocean City, MD
06.2025 - 08.2025
- Assisted customers with inquiries, providing exceptional service that earned positive feedback.
- Executed precise cash register operations, ensuring secure handling of multiple payment methods.
- Diligently counted cash drawers at shift changes to uphold accurate accounting practices.
- Restocked and organized front lane merchandise for enhanced accessibility and display.
- Worked flexible hours, including additional shifts, to meet operational demands of the business.
- Collaborated with colleagues to maintain store cleanliness and drive sales success.
- Embraced technology at POS systems to streamline transaction processes effectively.
- Resolved customer complaints professionally, enhancing relations and loyalty within the store.
Front Desk Receptionist
YMCA
Parkville, MD
06.2023 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
No Degree -
Randallstown High School
Baltimore, MDSkills
- Customer support
- Work ethic and integrity
- Empathy and patience
- Cash management
- Sanitation practices
- Drawer reconciliation
Timeline
Cashier
Ripley's Believe It Or Not!
06.2025 - 08.2025
Front Desk Receptionist
YMCA
06.2023 - 08.2023
No Degree -
Randallstown High School