Malachi Pankey

4th Rotation: United Aviate Academy DT Team

Data/Business Analyst

• Led strategic delivery of data objectives, increasing awareness and supporting leaders to make data-driven decisions.
• Built strategic partnerships and managed stakeholder relationships across multiple business segments, guiding senior leaders to improve management structures and team cohesiveness.

3rd Rotation: Ramp Scanning Team

Data/Business Analyst

• Collaborated with stakeholders to document business requirements, simultaneously working with developers to ensure new app version's follow business requirements
• Work with developers to integrate app data and verify data integrity in Datadog.
• Improved program operations by creating dashboards with insights to empower leaders make data driven business decisions

2nd Rotation: Biometrics Team

Data/Business Analyst

• Collaborated with business partners to develop and implement a data strategy plan to create dashboards and automate a manually created report.
• Hosted weekly calls with gate agents and supervisors to communicate dashboard insights, gather feedback and implement change depending on positive or negative feedback.
• ·Collaborated with stakeholders to innovate the user experience at stations to ensure successful user adoption of new Biometric ELO and Mobile Devices
• Created dashboards in Palantir Foundry and Quantum metrics to gauge usage and performance of Biometric technology at stations, ensuring the team is aligned with CBP mandated goals.

1st Rotation: IoT Engineering Team

Data Analyst/Data Engineer

• Collaborated with various business partners to implement a completed landing page, including multiple dashboards, where internal teams and stakeholders view important metrics to gauge overall health.
• Integrate and automate on-prem data to Splunk, on a specified schedule while ensuring data integrity.
• Collaborated with field services at multiple stations to ensure cameras are installed according to spec.

• Led United recruiting efforts at University of Houston
• Presented during a United recruiting event at Texas Southern University
• Volunteered at United recruiting event at Howard University and National Society of Black Engineers (NSBE) at Kansas City Convention Center

• Participated in INSPIRE mentorship program, leveraging guidance from Yogi Sharma, Project Manager and Khalil Alsabag, Senior Support Engineer, acquiring valuable insights in professional growth and development.