Malaika Estavien
Brooklyn
Summary
Resourceful and detail-oriented administrative professional with a strong background in workplace coordination, vendor relations, and operational support. Skilled at handling confidential information, managing schedules, and ensuring smooth day-to-day operations in high-pressure environments. Adept at communication and problem-solving, with proven success supporting both corporate and facilities settings. Seeking a remote administrative or HR-focused position that values reliability, initiative, and professionalism.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Workplace Experience Coordinator
Harvard Services
New York
09.2018 - Current
- Manage front desk operations for large residential and commercial properties.
- Coordinate maintenance requests and vendor services to ensure timely resolution.
- Streamlined vendor coordination processes, reducing maintenance resolution time by 20%.
- Developed and maintained detailed operational reports to enhance communication between tenants and management.
- Recognized by leadership for professionalism and quick problem-solving in high-pressure environments.
Education
Master of Science - Management and Leadership
Western Governors University
Bachelor of Business Administration - Healthcare Management
Franklin University
06.2025
Associate Degrees - Business Administration & Healthcare Administration
Eastern Gateway Community College
06.2023
Skills
- Administrative Support
- Executive Support
- HR Coordination
- Employee Relations
- Scheduling
- Calendar Management
- Email Management
- Vendor Communication
- Client Communication
- Data Entry
- Record Management
- Customer Service
- Microsoft Office
- Google Workspace
- Jira
- Confluence
- Tableau
- Slack
- Zoom
- DocuSign
Certification
- Project Management - Coursework Completion
- HRCI Human Resources Associate - Coursera
Timeline
Workplace Experience Coordinator
Harvard Services
09.2018 - Current
Master of Science - Management and Leadership
Western Governors University
Bachelor of Business Administration - Healthcare Management
Franklin University
Associate Degrees - Business Administration & Healthcare Administration
Eastern Gateway Community College