Malaika Davina Nono
Chandler,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Fine Dining Server
HIGHTIDE RESTAURANT
03.2023 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Handled guest complaints professionally, resulting in satisfied customers and repeat business.
Fine Dining Server
RARE SOCIETY STEAKHOUSE
07.2021 - 12.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Smoothie Barista
Vitality Tap Organic Health Bar And Juicery
08.2021 - 02.2023
- Improved customer satisfaction by crafting delicious and visually appealing smoothies tailored to individual preferences.
- Assisted in the development of new smoothie recipes for menu expansion and increased sales.
- Maintained a clean and organized workspace, ensuring efficient service during peak hours.
- Achieved consistently positive feedback from customers with attentive and friendly service.
Restaurant Server
OSAKA JAPANESE STEAKHOUSE
01.2020 - 05.2021
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Completed credit payments via card processing systems.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
Hostess
POSTINOS
12.2017 - 04.2019
- Answered phone calls to take orders, give information and document reservations.
- Opened and closed seating sections according to volume of guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
Associate of Arts - Fashion Merchandise
Maricopa Community Colleges - Phoenix College
Phoenix, AZ05.2024
Skills
- AZ food handlers card certified
- Menu Memorization
- Food Running
- Food Preparation and Safety
- Process Payments
- Side Work
- High-Energy and Stamina
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Fine Dining Server
HIGHTIDE RESTAURANT
03.2023 - Current
Smoothie Barista
Vitality Tap Organic Health Bar And Juicery
08.2021 - 02.2023
Fine Dining Server
RARE SOCIETY STEAKHOUSE
07.2021 - 12.2022
Restaurant Server
OSAKA JAPANESE STEAKHOUSE
01.2020 - 05.2021
Hostess
POSTINOS
12.2017 - 04.2019
Associate of Arts - Fashion Merchandise
Maricopa Community Colleges - Phoenix College
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