Malaika Davina Nono
Chandler,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Fine Dining Server
HIGHTIDE RESTAURANT
Chandler, AZ
03.2023 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Handled guest complaints professionally, resulting in satisfied customers and repeat business.
Fine Dining Server
RARE SOCIETY STEAKHOUSE
San Diego, CA
07.2021 - 12.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Smoothie Barista
Vitality Tap Organic Health Bar And Juicery
San Diego, CA
08.2021 - 02.2023
- Improved customer satisfaction by crafting delicious and visually appealing smoothies tailored to individual preferences.
- Assisted in the development of new smoothie recipes for menu expansion and increased sales.
- Maintained a clean and organized workspace, ensuring efficient service during peak hours.
- Achieved consistently positive feedback from customers with attentive and friendly service.
Restaurant Server
OSAKA JAPANESE STEAKHOUSE
Gilbert, AZ
01.2020 - 05.2021
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Completed credit payments via card processing systems.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
Hostess
POSTINOS
Scottsdale
12.2017 - 04.2019
- Answered phone calls to take orders, give information and document reservations.
- Opened and closed seating sections according to volume of guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
Associate of Arts - Fashion Merchandise
Maricopa Community Colleges - Phoenix College
Phoenix, AZ05.2024
Skills
- AZ food handlers card certified
- Menu Memorization
- Food Running
- Food Preparation and Safety
- Process Payments
- Side Work
- High-Energy and Stamina
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Fine Dining Server
HIGHTIDE RESTAURANT
03.2023 - Current
Smoothie Barista
Vitality Tap Organic Health Bar And Juicery
08.2021 - 02.2023
Fine Dining Server
RARE SOCIETY STEAKHOUSE
07.2021 - 12.2022
Restaurant Server
OSAKA JAPANESE STEAKHOUSE
01.2020 - 05.2021
Hostess
POSTINOS
12.2017 - 04.2019
Associate of Arts - Fashion Merchandise
Maricopa Community Colleges - Phoenix College