Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Malaina Woodley

Orlando,FL

Summary

A positive, upbeat, and compassionate employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional customer service skills. Devoted to giving every customer a positive and memorable experience and to improving the workplace through effective communication and teamwork.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Orlando Health Regional Medical Center
Orlando, Florida
03.2025 - Current
  • Participated in educational programs related to nursing assistant skills development.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Provided emotional support to family members regarding end-of-life decisions.

Server

I Love Orlando Cafe
Orlando, Florida
01.2025 - Current
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding order details, special requests, and allergies.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.

Cocktail Server

Proper Orlando
Orlando, FL
06.2024 - 07.2025
  • Greeted guests in a friendly and professional manner.
  • Performed cashier duties such as taking orders, processing payments, and making change accurately.
  • Ensured that all guests received prompt service and quality drinks.
  • Demonstrated knowledge of beer, wine, spirits, cocktails, non-alcoholic beverages, and food items on the menu.
  • Prepared garnishes such as olives, cherries, limes wedges, as needed.

Scheduler

FGO Logistics
Elmwood Park, New Jersey
06.2022 - 01.2024
  • Monitored shipment progress utilizing transportation management system software; updated customers accordingly.
  • Managed a high volume of emails related to appointment scheduling requests.
  • Answered inbound calls and emails from customers regarding product information and order status.

Server

Amura
Lake Mary, FL
03.2021 - 05.2022
  • Consistently received positive feedback from guests for providing exceptional service.
  • Successfully managed busy shifts and maintained composure under pressure.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Contributed to a positive team culture by promoting open communication and a collaborative spirit.

Education

Associate of Science - Nursing

Seminole State College of Florida
Sanford, FL
12-2026

Associate of Arts - Psychology

Seminole State College of Florida
Sanford, FL
12.2022

Skills

  • Food Running
  • Cash Handling
  • Menu Memorization
  • Customer Service
  • Point of Sale (POS) System Operations
  • Communication
  • Problem-Solving
  • Critical Thinking
  • Computer Skills

Certification

  • BLS/CPR certified

Websites

Timeline

Certified Nursing Assistant

Orlando Health Regional Medical Center
03.2025 - Current

Server

I Love Orlando Cafe
01.2025 - Current

Cocktail Server

Proper Orlando
06.2024 - 07.2025

Scheduler

FGO Logistics
06.2022 - 01.2024

Server

Amura
03.2021 - 05.2022

Associate of Science - Nursing

Seminole State College of Florida

Associate of Arts - Psychology

Seminole State College of Florida

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