Malak Salim
Sephora USA
VALHALLA
2
Languages
5
years of professional experience
Early career professional pursuing a career in Human Resources, with experience in administrative support, recordkeeping, customer relations, and employee training. Skilled at managing important documentation, supporting team members, resolving concerns, and staying organized in fast paced environments. Known for being dependable, quick to learn, and thoughtful in working with people, with a strong commitment to fairness, respect, and doing things the right way
Work History
Beauty Advisor
3 Years 11 Months- Built customer trust through honest, need based recommendations, focusing on finding the right products for each client rather than simply making a sale.
- Trained and supported new Beauty Advisors, helping them build product knowledge, understand company standards, and confidently assist clients.
- Built strong relationships with team members by sharing knowledge, offering support, and stepping in to help during busy or challenging situations.
- Resolved customer concerns by listening carefully, understanding the issue, and finding solutions that met customer needs while following company policies.
- Educated clients on Beauty Insider membership benefits and the points system, helping them understand and get the most out of their membership.
Administrative Assistant
4 Years 11 Months- Worked full-time from July 2021 to January 2022, then continued providing administrative support as needed during staff absences and periods when additional office support was needed.
- Organized and maintained records and important paperwork for multiple gas station locations, making sure information was accurate and up to date.
- Created and maintained Excel spreadsheets for multiple locations, organizing employee and vendor names, contact information, and work locations for easy access and accurate recordkeeping.
- Tracked expenses and payment records for each location, including amounts owed, payments made, and information from company books.
- Communicated with vendors and followed up on payments, requests, and outstanding issues to make sure everything was handled on time.
- Managed licensing documents, checks, and renewals across multiple locations, keeping track of important deadlines and making sure required information stayed current.
Education
Associate of Arts - Business Administration
Bachelor of Science - Business Administration
Skills
Organization
Attention to Detail
Quick Learner
Problem Solving
Teamwork
Reliability
Initiative
Adaptability
Languages
English
Arabic
Timeline
Beauty Advisor
Sephora USA
11.2022 - CurrentRead More
Administrative Assistant
Royal Vision Management
07.2021 - 06.2026Read More
Mercy University
Bachelor of Science from Business Administration
Read More
Westchester Community College
Associate of Arts from Business Administration
Read More