Malakai Gadsden
Oswego,NY
Summary
Dedicated worker with excellent communication, time management and computer skills. With knowledge of conflict resolution, customer communications and order processing. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hospital Security Guard
Securitas Security Services USA/ Oswego Health
04.2023 - Current
- Supported hospital events by coordinating appropriate security measures tailored to each situation''s unique needs.
- Participated in ongoing training programs to stay current on best practices in hospital security operations.
- Provided excellent customer service when interacting with patients, visitors, and staff alike.
- Provided a safe environment for patients, staff, and visitors through diligent observation and enforcement of hospital policies.
- Managed access control systems, ensuring only authorized individuals entered restricted areas of the facility.
- Enhanced hospital security by conducting regular patrols and monitoring surveillance systems.
- Maintained order during high-stress situations such as medical emergencies or evacuations, keeping all parties calm and informed.
- Responded swiftly to alarms or calls for assistance, effectively diffusing potentially dangerous situations.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
CASHIER
Price chopper
07.2022 - Current
- Identified ways to improve efficiency in finance operations and implemented process changes
- Adhered to quality and service standards to support operational goals
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Posted financial transactions for organization into computerized system to generate financial statements
- Participated in ongoing training to enhance own job skills and knowledge
- Provided efficient and courteous service to customers at all times.
DESK ATTENDANT
Suny Oswego
09.2021 - 01.2022
- Interacted kindly with guests, offering assistance and support
- Collected and received correspondence for supervisors and other employees
- Used computer and database systems to verify information, process purchases and make notes
- Resolved guest issues with creative solutions, escalating major concerns to management
- Established rapport with other employees to improve operations
- Kept records of room availability and guests' accounts, manually and using computers
- Cleaned and maintained lobby and common areas, such as restocking supplies and watering plants.
DISHWASHER
Lundy
09.2017 - 01.2020
- Handled glassware and dishware safely to eliminate breakage
- Completed weekly kitchen cleaning and maintenance
- Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans and cooking utensils
- Assisted with food prep and banquet setup
- Cleaned and restocked wash area after each shift
- Kept dish room clean and organized using plate ware decoy system
- Kept work area and equipment clean throughout shift
- Cleaned and sanitized dishware, flatware and glassware to meet company standards
- Set up dish stations, dish machines and sinks.
Education
Business -
Cayuga County Community College
Auburn, NYSkills
- Cash Register Systems
- Safety Awareness
- Accurate Money Handling
- Product Knowledge
- CCTV Surveillance
- Public Safety
- Workplace Violence Prevention
- Physical Security
- Incident Reporting
- Security policy enforcement
- De-Escalation Techniques
- Perimeter security
- Patrol Monitoring
- Crime Prevention
- Attentive and Observant
- Decision-Making
- Adaptability and Flexibility
- Effective Communication
- Team Collaboration
Certification
CPR Certified
Timeline
Hospital Security Guard
Securitas Security Services USA/ Oswego Health
04.2023 - Current
CASHIER
Price chopper
07.2022 - Current
DESK ATTENDANT
Suny Oswego
09.2021 - 01.2022
DISHWASHER
Lundy
09.2017 - 01.2020
Business -
Cayuga County Community College
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