Malaki Mclaughlin
Pine River,Minnesota
Summary
Assistant Manager with a proven track record at Tasty Pizza North, excelling in customer relations and money handling. Enhanced team motivation and fostered a culture of excellence, leading to improved operational efficiency and customer satisfaction. Skilled in staff training and development, adept at leveraging teamwork and collaboration to achieve results.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Tasty Pizza North
05.2019 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Associate of Arts - General Studies
Central Lakes College
Brainerd, MN08.2024
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
- Decision-Making
- Problem Resolution
- Computer Skills
- Teamwork and Collaboration
Timeline
Assistant Manager
Tasty Pizza North
05.2019 - 08.2024
Associate of Arts - General Studies
Central Lakes College
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