Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Server

Malaki Smith

Tulare,CA

Summary

Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation. among colleagues and passengers!

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Chillis
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Coordinated with team to maintain seamless operations and customer satisfaction.

Train Attendant

Amtrak
01.2023 - 02.2024
  • Delivered informative announcements over the train''s public address system regarding upcoming stops, delays, or other relevant updates.
  • Improved overall passenger experience by maintaining clean and comfortable train cars throughout the journey.
  • Contributed to a positive workplace culture by promoting teamwork, professionalism, and a strong work ethic among colleagues.
  • Handled ticket sales, fare collection, and payment processing swiftly and accurately to maintain efficient boarding processes.

Mobile Detailer

TYB Mobile Detailing
01.2020 - 06.2023
  • Developed expertise in a variety of detailing techniques, including paint correction, ceramic coating application, and interior deep cleaning.
  • Demonstrated adaptability when facing unique challenges or complex requests, leading to successful project completion.
  • Reduced environmental impact through the use of eco-friendly products and responsible waste disposal practices.
  • Performed efficient scheduling coordination to minimize wait times for customers while maximizing productivity for the business.

Education

High School Diploma -

Accelerated Charter High School
Tulare, CA
06.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Hospitality service expertise
  • Cleanliness standards
  • Food running
  • Team collaboration
  • First aid and CPR certified

Accomplishments

  • SAG-AFTRA member since 2020.
  • Collaborated with team of Actors/Actress in the development of a pilot episode.

Certification

BLS

First aid

Child CPR

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Server

Chillis
03.2024 - Current

Train Attendant

Amtrak
01.2023 - 02.2024

Mobile Detailer

TYB Mobile Detailing
01.2020 - 06.2023

High School Diploma -

Accelerated Charter High School

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