Malana Flores
Las Vegas,NV
Summary
Adaptable professional with experience in reception, guest services, dental support, and restaurant service. Skilled in scheduling, accurate recordkeeping, and service prioritization, with a strong focus on creating positive experiences and keeping daily operations organized.
Overview
15
15
years of professional experience
Work History
Server
Brooklyns Best Pizza and Pasta
07.2023 - Current
- Greeted guests promptly and guided menu selections with knowledge of pizza and pasta offerings.
- Recorded orders accurately and coordinated timely communication with kitchen staff.
- Delivered food and beverages efficiently while maintaining attentive table service.
- Checked guest satisfaction and resolved common concerns with professionalism.
Dental Assistant
CavityBusters
02.2022 - 05.2023
- Prepared treatment rooms and sterilized instruments for restorative, preventive, and surgical procedures.
- Assisted chairside during exams, fillings, extractions, and crown placements with consistent accuracy.
- Captured digital X-rays and intraoral images while following radiographic safety protocols.
- Recorded patient medical histories, charted treatment notes, and updated electronic dental records.
Dental Assistant
Desert Sky Dental
07.2020 - 03.2022
- Presented post-procedure instructions and reinforced oral hygiene guidance for patients and families.
- Managed instrument inventories, restocked operatories, and maintained infection control standards.
- Coordinated appointment flow, supported front-office scheduling, and minimized patient wait times.
- Calibrated dental equipment and reported maintenance issues to ensure reliable clinical operations.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Guest Services
Drais Nightclub
11.2019 - 03.2020
- Checked in Guest coming to the club, making sure they were of age and into dress code.
- solving any problems or conflicts with guest to make sure they were satisfied.
- handling cash and payments for any guest entering the club.
- Provided exceptional guest services, ensuring positive experiences for residents and visitors alike.
Receptionist
Travelworldwide
01.2012 - 03.2020
- Greeted visitors and managed front desk operations with professional, courteous service.
- Answered multi-line phone calls and routed inquiries to appropriate travel consultants.
- Scheduled appointments and coordinated calendar updates for busy office operations.
- Maintained accurate records for client files, correspondence, and daily office activities.
Education
High School Diploma -
Sierra Vista
06-2013
Dental Assistant -
UEI College
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Food running
- Service prioritization
Timeline
Server
Brooklyns Best Pizza and Pasta
07.2023 - Current
Dental Assistant
CavityBusters
02.2022 - 05.2023
Dental Assistant
Desert Sky Dental
07.2020 - 03.2022
Guest Services
Drais Nightclub
11.2019 - 03.2020
Receptionist
Travelworldwide
01.2012 - 03.2020
Dental Assistant -
UEI College
High School Diploma -
Sierra Vista