Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
References
Generic

Malanye Millan

Newburgh,NY

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience

Work History

Sales Associate Supervisor

Luxottica
03.2020 - Current
  • Cultivated warm relationships with regular customers.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Mentored new sales associates to contribute to store's positive culture.

Medical Billing

Newburgh & Hudson Valley Transportation
07.2019 - Current
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing claims
  • Collected payments and applied to patient accounts.
  • Diligently filed and followed up on third party claims.
  • Epaces, Emedny, Emedny eXchange, other Emr systems

Front Desk Receptionist

Orange Medical Care
10.2018 - 12.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Translated for Spanish speaking patients and for communication between doctor and patient

Education

MBA - Healthcare Management

Mount Saint Mary College
Newburgh, NY
12.2024

Skills

  • Goals and Performance
  • Medical Transcription
  • Computer Proficiency
  • Adaptable and Flexible
  • Teamwork and Collaboration
  • EMR Systems
  • Healthcare Administration
  • Critical Thinking
  • HIPAA Guidelines

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate Supervisor

Luxottica
03.2020 - Current

Medical Billing

Newburgh & Hudson Valley Transportation
07.2019 - Current

Front Desk Receptionist

Orange Medical Care
10.2018 - 12.2019

MBA - Healthcare Management

Mount Saint Mary College

References

Brook J. Gutierrez

347-269-9800

Store Director

Lizbeth Mendoza

845-784-8772

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Malanye Millan