Malashi Marma
20 Arden Street, Apt-2E, New York ,New York
Summary
Motivated and reliable professional experience in customer service and coordination. Skilled in communication, organization and teamwork. Dedicated to providing excellent service and supporting businesses operations efficiently.
Overview
2
2
years of professional experience
Work History
Shift Manager
Papaye's Lusiana Kitchen
01.2026 - Current
- Supervised daily shift operations and staff performance
- Managed opening and closing procedures
- Handled customer concerns professionally
- Ensured team completed task efficiently
- Maintained cleanliness and safety standards
- Assisted scheduling and training employees
Coordinator
Sk Driving School
Woodside, NY
02.2024 - 2025
- Scheduled appointments and managed daily operations
- Communicated with clients to confirm lessons and ensured smooth workflow
- Maintained records and organization at
- Support team coordination and customer satisfaction
Education
Master of Arts -
Jahangirnagar University
Dhaka, Bangladesh 01-2011
Bachelor of Arts -
Jahangirnagar University
Dhaka, Bangladesh 01-2010
Skills
Customer Service
Teamwork
Communication
Basic Computer skills
Administration
LANGUAGE
Marma (Ethnic group in Bangladesh) Native / Bilingual Proficiency
Bangla Native / Bilingual Proficiency
English Professional Proficiency
Timeline
Shift Manager
Papaye's Lusiana Kitchen
01.2026 - Current
Coordinator
Sk Driving School
02.2024 - 2025
Master of Arts -
Jahangirnagar University
Bachelor of Arts -
Jahangirnagar University
DECLARATION
I confirm that the information provided on this form is correct and complete to the best of my knowledge. I authorize you to verify as necessary. Signature Date: 04-03-2026