Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Malayah Zanders

Davenport,IA

Summary

As a detail-oriented professional with strong time management and organizational skills, I am a motivated individual, eager to utilize my time management and organizational skills across diverse settings. I am excited to find the best career fit, as I am seeking entry-level opportunities to enhance my abilities while learning and contributing to company growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor of Operations

Edwards Entertainment
Eldridge, IA
02.2023 - Current
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Completed facility shutdown processes, including arming and securing the site.
  • Streamlined group efforts through effective coordination with fellow supervisors.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Implemented new technologies or software systems to automate manual tasks or streamline operations.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Implemented upgraded POS solutions.

Receptionist

Senior Star at Elmore Place
Davenport, IA
11.2021 - 10.2023
  • Scheduled and confirmed appointments.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Assisted with special projects assigned by management when required.
  • Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Education

High School Diploma -

Davenport North High School
Davenport, IA
06-2024

Skills

  • Operational planning
  • Performance evaluation
  • Customer service
  • Coaching and mentoring
  • Team development
  • Proficient in Calendar Management

Certification

  • BLS (CPR and AED) certified

References

References available upon request.

Timeline

Supervisor of Operations

Edwards Entertainment
02.2023 - Current

Receptionist

Senior Star at Elmore Place
11.2021 - 10.2023

High School Diploma -

Davenport North High School

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Malayah Zanders