Malayja Scott
Robbins,United States
Summary
Proven leader with a track record of enhancing customer satisfaction and team efficiency at Little Caesars. Excelled in money handling and fostering team motivation, significantly reducing cash discrepancies. Skilled in relationship building, I leveraged customer relations and decision-making abilities to resolve issues swiftly, ensuring a positive store environment.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Little Caesars
Crestwood, IL
05.2023 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Eisenhower High School
Blue Island, IL05.2023
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Customer Service
- Team Leadership
- Teamwork and Collaboration
- Decision-Making
- Relationship Building
Timeline
Assistant Manager
Little Caesars
05.2023 - Current
Eisenhower High School