Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malaysia Conner

Brentwood,CA

Summary

Throughout the professional journey with both Amazon and Togo's, I have developed a versatile skill set that blends the demands of e-commerce and fast-casual dining industries. These experiences have shaped me into a dedicated and adaptable individual with a strong commitment to customer satisfaction and operational excellence developed proficiency in utilizing data-driven insights to make informed decisions, improve processes, and enhance customer experiences. My time at Togo's strengthened my customer service skills, allowing me to provide memorable experiences while addressing customer inquiries and concerns. fast-casual dining atmosphere taught to manage time effectively, multitask, and maintain composure during high-demand periods. By combining the skills cultivated at Amazon and Togo's, I offer a unique blend of operational expertise, customer-centric focus, adaptability, and collaborative prowess. I am excited to bring these skills to new challenges and contribute positively to any team, all while consistently striving for excellence and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Sandwich Artist

Togos
08.2021 - Current

Working at togos my responsibilities were to Build sandwiches according to Togo's recipes and guidelines, ensuring consistency and quality, Customize orders based on customer preferences, dietary restrictions, and special requests and Use proper portion control techniques to maintain food cost and quality. I also had to have great customer service by Greeting customers with a friendly and positive attitude, providing excellent service and Taking customer orders accurately and efficiently, answering any questions they may have about menu items. Handle customer concerns or complaints professionally and escalate when necessary. I also had to make sure the store was cleaned by Keeping the kitchen, counter and dining areas cleaned and sanitized.

Warehouse Associate

Amazon
06.2022 - 11.2022
  • My job at amazon was to Prepare orders for shipment by picking, packing, and labeling merchandise. Making sure i Worked safely around moving machinery. Consistently lifted materials weighing as much as 80 pounds. Collaborated with team members to achieve daily pick and pack goals. Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels. Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules. Transported merchandise to sales floor and replenished out-of-stock and low-stock items. Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.

Education

High School Diploma -

Liberty High School
Brentwood, CA
06.2022

Skills

- Proficient in following recipes and guidelines to create high-quality sandwiches with accurate portions and presentation

- Exceptional interpersonal skills with the ability to greet customers warmly, address their inquiries, and provide a positive dining experience

-Proven teamwork abilities, contributing positively to a collaborative work environment and assisting colleagues as needed

-Quick thinking and ability to resolve customer issues or handle unexpected situations with composure and professionalism

-Skilled at managing tasks efficiently, handling multiple orders simultaneously, and maintaining a smooth workflow

-Ability to keep workstations and supplies organized, contributing to a clean and efficient work environment

Timeline

Warehouse Associate

Amazon
06.2022 - 11.2022

Sandwich Artist

Togos
08.2021 - Current

High School Diploma -

Liberty High School
Malaysia Conner