Throughout the professional journey with both Amazon and Togo's, I have developed a versatile skill set that blends the demands of e-commerce and fast-casual dining industries. These experiences have shaped me into a dedicated and adaptable individual with a strong commitment to customer satisfaction and operational excellence developed proficiency in utilizing data-driven insights to make informed decisions, improve processes, and enhance customer experiences. My time at Togo's strengthened my customer service skills, allowing me to provide memorable experiences while addressing customer inquiries and concerns. fast-casual dining atmosphere taught to manage time effectively, multitask, and maintain composure during high-demand periods. By combining the skills cultivated at Amazon and Togo's, I offer a unique blend of operational expertise, customer-centric focus, adaptability, and collaborative prowess. I am excited to bring these skills to new challenges and contribute positively to any team, all while consistently striving for excellence and customer satisfaction.
Working at togos my responsibilities were to Build sandwiches according to Togo's recipes and guidelines, ensuring consistency and quality, Customize orders based on customer preferences, dietary restrictions, and special requests and Use proper portion control techniques to maintain food cost and quality. I also had to have great customer service by Greeting customers with a friendly and positive attitude, providing excellent service and Taking customer orders accurately and efficiently, answering any questions they may have about menu items. Handle customer concerns or complaints professionally and escalate when necessary. I also had to make sure the store was cleaned by Keeping the kitchen, counter and dining areas cleaned and sanitized.
- Proficient in following recipes and guidelines to create high-quality sandwiches with accurate portions and presentation
- Exceptional interpersonal skills with the ability to greet customers warmly, address their inquiries, and provide a positive dining experience
-Proven teamwork abilities, contributing positively to a collaborative work environment and assisting colleagues as needed
-Quick thinking and ability to resolve customer issues or handle unexpected situations with composure and professionalism
-Skilled at managing tasks efficiently, handling multiple orders simultaneously, and maintaining a smooth workflow
-Ability to keep workstations and supplies organized, contributing to a clean and efficient work environment