Ma'Laysia Williams
Palestine,Tx
Summary
Resourceful Assistant Warden Secretary known for high productivity and efficient task completion. Skilled in conflict resolution, emergency response coordination, and team leadership. Excel in communication, adaptability, and problem-solving to maintain safety and operational standards within correctional facilities. Experienced professional with solid background in corrections and leadership talents. Understands and professionally applies regulations to manage inmate populations and maintain safety. Skilled in training and motivating staff to meet requirements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Warden Secretary
Mark W. Michael Unit
Tennessee Colony, TX
01.2022 - Current
- Collaborated with other departments within the prison system in order to coordinate resources or services needed by inmates. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Assisted with special projects or tasks related to departmental functions upon request.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Crew Member
Whataburger
Palestine, Texas
01.2021 - 01.2022
- Restocked kitchen supplies including food products and utensils.
- Scrubbed and polished counters to remove debris and food.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Crew Member
Sonic
Palestine, Texas
01.2020 - 01.2021
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School -
Palestine High School
Palestine, TX05-2022
Skills
- Critical thinker
- Professionalism
- Active listening
- Time management abilities
- Manage schedules
- Task prioritization
- Organizational skills
- Multitasking capacity
- Problem-solving abilities
- Professional demeanor
Certification
- Cosmetology License, 2021
- Microsoft Certified, 05/22
- CPR Certified
Experience
6+ months of clerical experience
Timeline
Assistant Warden Secretary
Mark W. Michael Unit
01.2022 - Current
Crew Member
Whataburger
01.2021 - 01.2022
Crew Member
Sonic
01.2020 - 01.2021
High School -
Palestine High School