Medical Sales
Malcohm Hill
Joliet,IL
Summary
Hardworking Insurance Broker with 2 years of experience maximizing revenues by leveraging strong sales strategies and deep knowledge of available insurance products. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy.
Overview
9
9
years of professional experience
1
1
Language
Work History
Insurance Broker
MacCap Agency Inc.
10.2022 - Current
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Expanded company's client base through effective networking and relationship-building strategies.
- Enhanced customer loyalty by delivering timely and accurate policy updates and renewal information.
- Streamlined insurance application process, resulting in faster approvals and increased efficiency.
- Collaborated with underwriters to negotiate favorable terms for clients, ensuring competitive pricing and comprehensive coverage.
- Contributed to company growth through participation in industry events, conferences, and seminars promoting our services.
Security Specialist
Dickinson State University
09.2020 - 08.2021
- Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
- Reduced security incidents by developing comprehensive emergency response plans and coordinating drills for staff.
- Improved safety of employees by designing and leading tailored security awareness training sessions.
- Streamlined access control systems to minimize unauthorized entry without compromising ease of use for authorized personnel.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
Sales Floor Associate
Target
08.2018 - 05.2019
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on sales floor.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Mail Carrier
Fermilab
08.2015 - 08.2016
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Maintained high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
- Upheld integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Helped maintain a clean work environment in post office facility by participating in regular cleaning tasks as needed.
Driver
Fermilab
08.2015 - 08.2016
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Education
Bachelor of Science - Biology
Dickinson State University
Dickinson, ND05.2021
Skills
- Commission-based sales
- Leadership
- Client acquisition expert
- Salesforce knowledge
- Skilled negotiator
- Active Property and Casualty Insurance License with Illinois Department of Insurance
- Exceptional Communication Skills
- Customer Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Sales
Sports
Certification
- Property and Casualty Insurance License - 2026
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchFlexible work hoursAccomplishments
- Ranked nationally in the top 35 in basketball for Defensive Rebounds per game.
- Led NSAA in Defensive Rebounds per game
- Selected to NSAA Second Team All-Conference
Quote
"Hard work beats talent when talent fails to work hard"
Kevin Durant
Timeline
Insurance Broker
MacCap Agency Inc.
10.2022 - Current
Security Specialist
Dickinson State University
09.2020 - 08.2021
Sales Floor Associate
Target
08.2018 - 05.2019
Mail Carrier
Fermilab
08.2015 - 08.2016
Driver
Fermilab
08.2015 - 08.2016
Bachelor of Science - Biology
Dickinson State University