Summary
Work History
Education
Skills
Timeline
Generic

Malcolm Figueroa

Grand Prairie,TX

Summary

Results-driven leader with 15 years of experience in cable communications. Expertise in training and mentoring technicians, successfully facilitating multiple training programs. Proven ability to manage high-performing teams in dynamic network environments.

Work History

Cable Technician

DMI Technologies
Grand Prairie, Texas
  • Install and Terminate Cabling: Run, terminate, and test low-voltage cables (e.g., Cat5, fiber optic) for voice, data, and video systems in compliance with building codes and project specifications.
  • Read and interpret blueprints: Review and follow construction blueprints, schematics, and technical documents to ensure accurate cable placement and routing.
  • Perform system testing and troubleshooting: Use specialized tools to test and certify cable installations, identify faults, and perform necessary repairs to maintain the system.
  • Adhere to Safety Standards: Ensure compliance with OSHA regulations and company safety policies, including the proper use of personal protective equipment (PPE), and safe. Handling of tools and materials.

Supervisor Field Operations

Charter Communnications
New York, New York
  • Resolved installation and service-related work orders promptly, adhering to quality standards and safety protocols.
  • Proactively mitigated customer escalations to maintain satisfaction and ensure service continuity.
  • Conducted field evaluations to assess technical skills, ensuring compliance with safety practices.
  • Provided constructive feedback for continuous improvement based on evaluation results.
  • Maintained records and documentation in alignment with company policies and procedures.

Mechanic

Goodfellas Auto Sound & Security
New York, New York
  • Diagnosing and repairing vehicle problems.
  • Performing routine maintenance, like oil changes and tire rotations.
  • Maintain accurate records of all work performed, including inspections, maintenance, and repairs.
  • Ensure tools and equipment are in good working order, and properly stored.

Education

TECHNOLOGY TECHNICAL CAREER INSTITUTE
New York, NY

Skills

  • Cable installation
  • System troubleshooting
  • Blueprint interpretation
  • Safety compliance
  • Equipment maintenance
  • Customer service

Timeline

Cable Technician

DMI Technologies

Supervisor Field Operations

Charter Communnications

Mechanic

Goodfellas Auto Sound & Security

TECHNOLOGY TECHNICAL CAREER INSTITUTE

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Malcolm Figueroa