Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Malcolm Jessup

Detroit,MI

Summary

Highly motivated Job Title offering proficiency in customer relations, market research and strategy development. Bringing Number years in sales and proven to exceed sales objectives and cultivate repeat business. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Dynamic Job Title with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Punctual Job Title well-educated in administering daily operations, including budgets, logistics and schedules. Tech-savvy with proficiency in Software. Committed to maintaining work assignments to meet all objectives and performance goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

44
years of professional experience

Work History

US Census Bureau

Field Representative to Survey Respondents
04.2005 - Current

Job overview

  • Demonstrated leadership skills in managing projects from concept to completion.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

ASI. AMERICAN SANITATION INSTITUTE

Auditor
04.1999 - 04.2001

Job overview

  • Followed established auditing processes to meet internal and regulatory requirements.
  • Coordinated, managed and implemented auditing projects and prepared for evaluation.
  • Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
  • Communicated with auditee staff to obtain necessary information for audits.
  • Collected and reported monthly expense variances and explanations.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Planned and executed follow-up audits at appropriate intervals.
  • Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
  • Interviewed business owners to understand needs and explain audit scope.

Michigan Department Of Agriculture

Field Inspector
07.1979 - 12.1998

Job overview

  • Completed thorough written descriptions and took photographs to document conditions.
  • Examined relevant documents prior to inspections in order to become acquainted with property features.
  • Completed inspections of current construction, refurbishment and repair projects.
  • Made and submitted reports detailing finding and any actions taken.
  • Drafted detailed reports on findings of inspections.
  • Noted violations and issued documentation such as stop work orders to contractors or owners.
  • Reviewed drawings and assessed construction against plans.
  • Determined work met applicable city, state and federal guidelines and discipline-specific codes.
  • Kept up-to-date on inspection regulations, codes, ordinances and techniques.
  • Investigated complaints, incidents and accidents at work sites.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Oakwood University
Huntsville, AL

Bachelors Degree from Biology
06.1978

Skills

  • Productivity Standards
  • Goal Attainment
  • Safety Protocols
  • Team Goals
  • Effective Customer Communication
  • Route Coordination
  • Growth Planning
  • Effective Working Relationships
  • Field Surveys
  • Active Listening
  • Customer Relations
  • Client Rapport-Building

Timeline

Field Representative to Survey Respondents

US Census Bureau
04.2005 - Current

Auditor

ASI. AMERICAN SANITATION INSTITUTE
04.1999 - 04.2001

Field Inspector

Michigan Department Of Agriculture
07.1979 - 12.1998

Oakwood University

Bachelors Degree from Biology
Malcolm Jessup