MALDONADO BIANCA
Personal Banker
Oakland,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional.
Overview
8
8
years of professional experience
Work History
Personal Banker Officer
Wells Fargo & Company
12.2018 - 11.2022
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Implemented strategies to increase customer retention, enabling investment growth.
- Engaged departments in customer satisfaction initiatives to uplift service ratings.
Teller Associate
Wells Fargo & Company
12.2017 - 12.2018
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
Retail Sales Associate Cashier
K&G Fashion Superstore
05.2017 - 11.2017
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Cashier
Taco Bell
05.2015 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Science - Business Administration And Management
California State University - East Bay
Hayward, CA05.2023
Associate of Science - Business Administration
College of Alameda
Alameda, CA05.2020
High School Diploma -
Saint Elizabeth High School
Oakland, CA05.2016
Skills
- Computer Proficiency and Microsoft Office
- Bilingual- Spanish Advanced
- High-Volume Environments
- Time Management
- Resourcefulness
- Reliability
- Desire to learn
- Critical thinking
- Productivity Standards
- Conflict Management
- Feedback Collection
Languages
Spanish
Native or Bilingual
Timeline
Personal Banker Officer
Wells Fargo & Company
12.2018 - 11.2022
Teller Associate
Wells Fargo & Company
12.2017 - 12.2018
Retail Sales Associate Cashier
K&G Fashion Superstore
05.2017 - 11.2017
Cashier
Taco Bell
05.2015 - 08.2016
Bachelor of Science - Business Administration And Management
California State University - East Bay
Associate of Science - Business Administration
College of Alameda
High School Diploma -
Saint Elizabeth High School
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