Summary
Overview
Work History
Education
Skills
Timeline
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Maleah Mckinney

Lavaca,AR

Summary

Full time student hours at UAFS for Emergency Medical Technology for spring and summer semesters of 2025. Administrative professional experience in popular systems and software. Personable employee with strong customer service and issue resolution skills.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Walgreens
Fort Smith, AR
07.2023 - 11.2024
  • Maintained daily inventory of medications and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Medical Scheduler

Mercy Fort Smith
Fort Smith, AR
11.2023 - 07.2024
  • Process Insurance Referrals
  • Schedule appointments for physician providers.
  • Created and Maintained patient medical records, alongside other nurses and Physicians.
  • Assisted patients with billing inquiries, resolving any issues quickly.
  • Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.

Senior Client Advocate

SITEL Worldwide
Fort Smith, AR
08.2020 - 04.2023
  • Ensured client satisfaction through effective communication and problem-solving.
  • Monitor Customer Feedback
  • Report customer interactions and provide instruction to agents who need additional assistance in effective communication
  • (Bank of America)

Cashier

Anderson's Discount Pharmacy
Fort Smith, AR
08.2019 - 05.2020
  • Greeted customers and answered any questions they had about prescribed medications, if given permission by the pharmacist.
  • Operate the drive-thru and cash register.

Education

PTCB -

Petra Allied Health
Fort Smith
07-2023

High School Diploma -

Roland High School
Roland
05-2020

Some College (No Degree) - Emergency Medical Technology/ ADN Nursing

UAFS
Fort Smith, AR

Skills

  • Insurance reconciliation
  • FDA compliance
  • Intravenous admixture preparation
  • Drug safety
  • Proper labeling
  • Billing support
  • Drug storage procedures
  • Attendance oversight
  • Pharmacy and customer records management

Timeline

Medical Scheduler

Mercy Fort Smith
11.2023 - 07.2024

Pharmacy Technician

Walgreens
07.2023 - 11.2024

Senior Client Advocate

SITEL Worldwide
08.2020 - 04.2023

Cashier

Anderson's Discount Pharmacy
08.2019 - 05.2020

PTCB -

Petra Allied Health

High School Diploma -

Roland High School

Some College (No Degree) - Emergency Medical Technology/ ADN Nursing

UAFS

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Maleah Mckinney