Maleah Sebastian-Golondrina
Davis,California
Summary
Committed and hardworking Satellite Operations with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Dedicated professional skillful in sample collection, data recording. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Satelite Operations
ASUCD Coffee House
02.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Built relationships with customers to encourage repeat business.
Research Assistant
Professor Falbe
03.2023 - 07.2023
- Performed statistical, qualitative, and quantitative analysis.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Reviewed documents and data to identify trends and patterns.
- Maintained up-to-date records of research activities and results for future reference.
Hostess
Chilis Resturant
06.2022 - 09.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Human Development
University of California Davis
Davis, CA05.2025
Skills
- Data Collection
- Recordkeeping
- Multitasking and Organization
- Teamwork and Collaboration
- Customer Assistance
Certification
- CNA - Certified Nurse Assistant
- CPR License
Timeline
Research Assistant
Professor Falbe
03.2023 - 07.2023
Satelite Operations
ASUCD Coffee House
02.2023 - Current
Hostess
Chilis Resturant
06.2022 - 09.2022
Bachelor of Science - Human Development
University of California Davis
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