Summary
Overview
Work History
Education
Skills
Certification
Timeline
Working Out and Training
Waitress

Maleana Wilson

Bowling Green,KY

Summary

Motivated Waitress, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences.

Overview

18
18
years of professional experience
1
1
Certificate

Work History

Waitress

Bob Evans Restaurant
Bowling Green, KY
02.2016 - 11.2021
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Used cash registers and credit card machines to cash out customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Waitress

Red Lobster
Branson, MO
04.2010 - 11.2015
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.

Waitress

Crescent Hotel (Crystal Dining Room)
Eureka Springs, AR
05.2003 - 08.2009
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Informed customers about daily and seasonal specials.

Education

Associate of Arts - Business Administration

Ivy Tech Community College of Indiana
Indianapolis, IN
07.1982

High School Diploma -

Gillcrest High School
Gillcrest, OR
05.1981

Skills

  • Order Accuracy and Delivery
  • Food and Beverage Service
  • Cool Under Pressure
  • Menu Memorization and Presentation

Certification

  • Alcohol and Beverage, Star Serving Certificate - Expire, January, 5th. 2024

Timeline

Waitress

Bob Evans Restaurant
02.2016 - 11.2021

Waitress

Red Lobster
04.2010 - 11.2015

Waitress

Crescent Hotel (Crystal Dining Room)
05.2003 - 08.2009

Associate of Arts - Business Administration

Ivy Tech Community College of Indiana

High School Diploma -

Gillcrest High School

Working Out and Training

I train or workout 4 to 5 times a week, at least an hour each training session. I am dedicated to maintaining my health.

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Maleana Wilson