Open To Work
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Maleesha Mcadoo
Boscobel,WI
Work Preference
Summary
Efficient Data Entry Clerk with expertise in inputting and organizing information across multiple software platforms. Strong skills in transcription, word processing, and spreadsheet management enhance data accuracy and productivity. Capable of processing large volumes of data quickly while collaborating effectively in diverse team environments and Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
Certificate
5
5
years of professional experience
Education
High School -
Carmen High School of Science And Technology
Milwaukee, WISkills
- Customer service, Communication skills, Computer literacy, Restaurant experience, Microsoft excel, Time management, Microsoft word, Data Entry, ADP, Food service, English, Document review
- Personal assistance
- Behavior monitoring
- Safety management
- Skill development
- Customer relationship management
- Effective communication
- Problem solving
- Team collaboration
- Conflict resolution
- Time management
- Home environment management
- Progress monitoring
- Interpersonal relationships
Certification
- Prelicensed in Life and Health Insurance
Timeline
Respite Caregiver
United Tax Service as Fiscal Agent
08.2025 - 07.2026
Sales Representative
Lifestyle Marketing
06.2025 - 07.2025
Social-Emotional Learning Intervention Specialist
AmeriCorps
01.2025 - 03.2025
Sales Representative
HP
11.2024 - 01.2025
Office Assistant
First Community Trust
01.2024 - 08.2024
Quality Inspector
Cummins Facility Services
12.2023 - 01.2024
Office Assistant
Packer Santation Services Inc.
06.2022 - 12.2023
Customer Service Representative
American Customer Care Inc
06.2021 - 05.2022
High School -
Carmen High School of Science And Technology
Work History
Respite Caregiver
United Tax Service as Fiscal Agent
Milwaukee, Wisconsin
08.2025 - 07.2026
- Delivered compassionate care to individuals with disabilities and special needs.
- Assisted clients in daily living activities and personal hygiene tasks.
- Supported clients in skill development to promote independence and self-care.
- Communicated with families to ensure understanding of client preferences and needs.
- Monitored client behavior and reported changes to supervisory staff for timely intervention.
- Ensured that all safety standards were met when providing respite care services.
Sales Representative
Lifestyle Marketing
Milwaukee, WI
06.2025 - 07.2025
- Conducted face-to-face door-to-door sales for Cydcor
- Engaged potential clients to present tailored packages and promotional offers
- Established personal connections with customers, exceeding customer service expectations
- Built rapport with clients by providing quality customer service and problem solving
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
- Managed according to territories assigned each week
- Conducted rigorous training sessions on sales pitches
- Collaborated in development of dedicated sales training program
Social-Emotional Learning Intervention Specialist
AmeriCorps
Dubuque
01.2025 - 03.2025
- Conducted targeted Social-Emotional Learning (SEL) interventions to support student emotional growth and resilience.
- Facilitated small group interventions to improve student comprehension and engagement in SEL concepts.
- Established trusting relationships with youth, fostering a supportive environment for personal and social development.
- Developed individualized education plans for students with diverse learning needs.
- Collaborated with teachers to integrate behavioral strategies into classroom settings.
- Conducted assessments and developed Individualized Education Plans for students with disabilities.
- Maintained accurate records of student progress and documentation of all services provided.
Sales Representative
HP
Dubuque, IA
11.2024 - 01.2025
- Communicated effectively to address customer needs and improve service quality, enhancing overall customer satisfaction.
- Delivered customer service and facilitated training for new team members
- Collaborated with departments to generate innovative ideas for new initiatives and services
Office Assistant
First Community Trust
Dubuque, IA
01.2024 - 08.2024
- Coordinated office space and equipment management, including meeting space, central filing, and technology support
- Automated workflow processes and managed semi-automated payroll system to enhance operational efficiency
- Performed inventory control to ensure accuracy of hardware, software, and security updates
- Organized files to ensure accurate documentation and easy accessibility
- Maintained a clean, well-organized workspace and created an atmosphere where employees felt comfortable and motivated.
- Notified management of any security issues within the facility, ensuring that security protocols were being followed
Quality Inspector
Cummins Facility Services
Mineral Point, WI
12.2023 - 01.2024
- Conducted inspections of various vehicle units to ensure compliance with quality standards
- Executed manual testing to ensure quality assurance and maintain integrity of solutions delivered to customers
- Maintained issue database from internal and external testers and contributed to development of issue-tracking system that streamlined testing during software development lifecycle
Office Assistant
Packer Santation Services Inc.
Kieler, WI
06.2022 - 12.2023
- Ensured all workflow processes were automated and efficient and managed a semi-automated payroll process
- Created and maintained employee job descriptions
- Processed hiring and termination paperwork to maintain employee records
- Coordinated weekly meetings to align on project updates and team objectives
- Reviewed and organized older files to enhance filing system efficiency
- Handling and storing physical files
- Sorted incoming mail for distribution to appropriate departments
Customer Service Representative
American Customer Care Inc
Dubuque, IA
06.2021 - 05.2022
- Resolved customer inquiries and problems promptly, ensuring high levels of customer satisfaction
- Maintained accurate records of customer interactions and transactions, safeguarding sensitive customer information
- Created an organized customer database by efficiently entering essential customer information
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
- Upheld cleanliness standards in all work areas to promote a safe environment that was clean and free of debris, dust, and other materials