Maleik Hutchins
Hall Bowling
Odenton,MD
3
years of professional experience
Adaptable professional skilled in customer service and sales development. Experienced in managing inventory and training new associates. Ready to apply strong problem-solving skills to improve customer experiences and achieve sales targets.
Work History
Customer Service Sales Associate
3 Years 2 Months- Assisted customers in selecting products and provided detailed information on features and benefits.
- Managed inventory levels, ensuring product availability and timely restocking of merchandise.
- Processed sales transactions accurately using point-of-sale systems while maintaining cash register integrity.
- Collaborated with team members to create a welcoming environment, enhancing overall customer experience.
- Trained new sales associates on product knowledge, customer service standards, and operational procedures.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Science - Architecture
- Awarded [Certificate of International Economics & Finance]
- [Scholarship Name] Scholarship Recipient
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Product sales
POS system operation
Sales training
Inventory tracking
Sales development
Policy and procedure adherence
Timeline
Customer Service Sales Associate
Hall Bowling
08.2023 - CurrentRead More
Anne Arundel Community College
Associate of Science from Architecture
Read More