Maleik Hutchins
Odenton,MD
Summary
Adaptable professional skilled in customer service and sales development. Experienced in managing inventory and training new associates. Ready to apply strong problem-solving skills to improve customer experiences and achieve sales targets.
Overview
3
3
years of professional experience
Work History
Customer Service Sales Associate
Hall Bowling
08.2023 - Current
- Assisted customers in selecting products and provided detailed information on features and benefits.
- Managed inventory levels, ensuring product availability and timely restocking of merchandise.
- Processed sales transactions accurately using point-of-sale systems while maintaining cash register integrity.
- Collaborated with team members to create a welcoming environment, enhancing overall customer experience.
- Trained new sales associates on product knowledge, customer service standards, and operational procedures.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Science - Architecture
Anne Arundel Community College
Arnold, MD05-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Product sales
- POS system operation
- Sales training
- Inventory tracking
- Sales development
- Policy and procedure adherence
Timeline
Customer Service Sales Associate
Hall Bowling
08.2023 - Current
Associate of Science - Architecture
Anne Arundel Community College