Summary
Overview
Work History
Education
Skills
Reading
Additional Information
Languages
Timeline
Generic

Malek Hazim

Palos Hills,IL

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Prospect, leveraging strong work ethic and exceptional communication skills. Expert in implementing security protocols and facilitating seamless service to diverse clientele. Demonstrates outstanding problem-solving abilities, contributing to significant improvements in workplace practices and passenger safety.

Overview

3
3
years of professional experience

Work History

Porter

S & M Auto Sales
07.2022 - 05.2024

Dropping off cars to mechanic, body, and other shops

Dropped off automotive parts needed for fixing and repairing a car

  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.

Security

Prospect
09.2021 - 02.2022
  • Improved overall security by implementing updated protocols and procedures.
  • Enhanced airport security by implementing comprehensive ground security measures and procedures.

Passenger Service Assistant

Prospect
04.2021 - 02.2022
  • Ensured passenger safety by conducting thorough pre-flight checks of wheelchairs and other mobility equipment.
  • Facilitated effective communication between airline staff and non-English speaking passengers, utilizing language skills when necessary.
  • Provided exceptional customer service to diverse clientele, addressing individual needs and preferences.
  • Participated in regular training sessions covering topics such as safety regulations compliance updates or changes in company policies.

Education

Associate of Arts - Aviation

Moraine Valley Community College
Palos Hills, IL
12.2024

Skills

  • Customer Service
  • Strong Work Ethic
  • Problem-Solving
  • Clean Driving Record
  • Problem Resolution
  • Outstanding communication skills
  • Call center experience
  • Strong awareness

Reading

I love to read the Qu'ran (Islamic Holy Book), as well as books on history, psychology, some science 

Additional Information

Email: malekhazim2022@gmail.com


Phone Number: 773-414-9367

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Porter

S & M Auto Sales
07.2022 - 05.2024

Security

Prospect
09.2021 - 02.2022

Passenger Service Assistant

Prospect
04.2021 - 02.2022

Associate of Arts - Aviation

Moraine Valley Community College
Malek Hazim