Maleka Hatcher
Grand Blanc,MI
Summary
Compassionate and reliable Direct Care Worker with experience at Coordinated Care Health, skilled in patient care and medication administration. Demonstrated ability to manage challenging behaviors and provide emotional support, enhancing patient wellbeing. Proven track record in incident reporting and maintaining safety, ensuring a secure environment for all.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Coordinated Care Health
03.2024 - Current
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
Production Worker
TGI Direct
02.2023 - 03.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Managed time effectively to prioritize tasks and ensure all responsibilities were completed within designated timeframes, contributing to overall team success.
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Followed safety procedures and guidelines to maintain safe working environments.
Security Officer
Teachout Security Solutions
04.2022 - 02.2023
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
Education
High School Diploma -
Graduation Allince
Flint, MI05-2024
Skills
- Patient care
- Medication administration
- Reliability and punctuality
- Meal preparation
- CPR certified
- Behavior redirection
- Incident reporting
- Report writing
- General security
- CCTV surveillance
- Patrol operations
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Direct Care Worker
Coordinated Care Health
03.2024 - Current
Production Worker
TGI Direct
02.2023 - 03.2024
Security Officer
Teachout Security Solutions
04.2022 - 02.2023
High School Diploma -
Graduation Allince
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