Maleka Stevenson
Pittsburgh,United States
Summary
With a diverse range of work backgrounds, I bring valuable experience to any team. Known for a strong work ethic, punctuality, and dependability, I consistently contribute to a positive work atmosphere. Combining hard work with a friendly and upbeat personality, I am a pleasure to be around.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender/Server
Flyspace productions
07.2024 - Current
- Serving draft beers, seltzers, And sangria And ringing orders in a fast pace setting
- Selling merchandise
Bartender
Numbers lounge club
05.2021 - Current
- Cleaning and setting bar
- Counting register
- Mix and make cocktails for patrons
Medicare Sales Representative
assurance health
06.2022 - 08.2022
- Identified sales opportunities and acted on leads
Medicare Sales Representative
EasyHealth
02.2022 - 03.2022
- At this job I completed 2022 ahip and also got non residence licenses in 31 states unfortunately I was let go before AEP due to the company downsizing
Medicare Sales Representative
DialAmerica
05.2018 - 01.2022
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
- Responded to customer calls swiftly to resolve issues and answer questions
- Assisted medicare recipients with enrollment in health care plans
Customer Service Cashier
Royal Caribbean
12.2017 - 03.2018
- Resolved customer complaints and maintained clean and tidy checkout area
- Maintained customer satisfaction while handling food returns quickly and professionally
- Counted money in drawers at beginning and end of each shift to ensure amounts were correct
- Maintained current knowledge of store promotions and highlighted sales to customers
Barmrender /manager
Taboo Night Club
02.2015 - 12.2017
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Kept accurate inventories of bar supplies beer and liquor orders stocked and up to date
- Developed new signature cocktails to support bar marketing brand and increase profits
- Managed accurate register and produced daily sales reports backing up inventory usage numbers
- Daily marketing of drink/food specials and events
One Person
One Person A Time
03.2014 - 01.2016
- Promoted development of healthy lifestyle to meet health and wellness objectives
- Developed rapport to create safe and trusting environment for care
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
Customer Service Cashier
Pittsburgh Dry Cleaners
10.2012 - 03.2014
- Resolved customer complaints and maintained clean and tidy checkout area
- Handled daily credit and cash transactions for customers with accuracy and speed
- Maintained reports of transactions and greeted customers when entering and leaving establishment
Housekeeper
KDs Klean Up
01.2010 - 01.2012
- Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
- Cleaned and changed bedspreads, blankets and mattresses
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors
Education
Accidental & Health License - Medical
Accidental And Health License
Pittsburgh, PA05.2020
High School Diploma -
Wilkinsburg Senior High School
Wilkinsburg, PA06.2010
Skills
- Sales
- Managed Care
- Health Insurance Knowledge
- Customer Follow-Up
- Insurance Sales
- Underwriting
- Insurance Verification
- Customer service
- Medical terminology
- Organizational skills
- Cash handling
- Time management
- Management
- Hospitality
- Customer service
Certification
- Insurance Producer License, 06/01/21, Present
- Health Insurance License, 06/01/21, Present
Timeline
Bartender/Server
Flyspace productions
07.2024 - Current
Medicare Sales Representative
assurance health
06.2022 - 08.2022
Medicare Sales Representative
EasyHealth
02.2022 - 03.2022
Bartender
Numbers lounge club
05.2021 - Current
Medicare Sales Representative
DialAmerica
05.2018 - 01.2022
Customer Service Cashier
Royal Caribbean
12.2017 - 03.2018
Barmrender /manager
Taboo Night Club
02.2015 - 12.2017
One Person
One Person A Time
03.2014 - 01.2016
Customer Service Cashier
Pittsburgh Dry Cleaners
10.2012 - 03.2014
Housekeeper
KDs Klean Up
01.2010 - 01.2012
High School Diploma -
Wilkinsburg Senior High School
Accidental & Health License - Medical
Accidental And Health License
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