Summary
Work History
Education
Skills
Timeline
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Malekia Gordon

Kingston,JA

Summary

Dedicated Sales Associate with exceptional customer service skills and a talent for problem-solving. Committed to enhancing the shopping experience through effective communication and teamwork. Proven ability to maintain composure in high-pressure environments.

Work History

Sales Associate

National Baking Company
Kingston
2025 - 2026
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Shopper's Fair Supermarket
Kingston
2022 - 2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Rooster Wholesale
Kingston
2020 - 2021
  • Collaborated with team members to address customer needs promptly.
  • Implemented promotional displays to increase visibility of featured products.
  • Handled returns and exchanges, resolving customer issues effectively.
  • Supported training of new staff on operational procedures and customer service standards.

Sales Associate

Miss Hann Deli
Kingston
2019 - 2020
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Operated cash register, processing transactions accurately and efficiently.
  • Maintained cleanliness and organization of store displays to attract customers.
  • Stocked shelves and replenished inventory to ensure product availability.

Education

High School Diploma -

Holy Trinity High School
George Headley Drive, Kingston
06-2007

No Degree -

St Peter Claver Primary
Waltham Park Road, Kingston JA
06-2002

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

National Baking Company
2025 - 2026

Sales Associate

Shopper's Fair Supermarket
2022 - 2025

Sales Associate

Rooster Wholesale
2020 - 2021

Sales Associate

Miss Hann Deli
2019 - 2020

High School Diploma -

Holy Trinity High School

No Degree -

St Peter Claver Primary