MALENA DAWN BERNIER
West Haven,UT
Summary
Analytical and adaptable professional with a strong foundation in leadership, treasury administration, and expense reporting. Proven ability to lead cross-functional support efforts, manage high-volume administrative workflows, and uphold compliance across operational processes. Skilled in identifying and resolving discrepancies, using data-driven information to create streamlined procedures, and implement standardized practices that elevate efficiency and accountability. Known for cultivating continuous improvement and maintaining solutions in changing environments.
Overview
13
13
years of professional experience
Work History
Treasury Administrator
PACS
Salt Lake City, UT
09.2022 - Current
- Lead the coordination and resolution of employee expense discrepancies, reducing reporting errors and improving workflow efficiency.
- Manage daily team inquiries on expense reports and resolved issues to streamline operations.
- Analyze invoices, receipts, and reimbursement requests to identify inconsistencies and prevent duplicate payments.
- Implement standardized procedures for expense documentation and approvals.
- Analyze expense reports for compliance with company policies, ensuring accuracy and timely processing.
- Create financial reports and expense summaries for management to support decision-making.
- Led training sessions for employees on corporate card programs, expense submission procedures, and compliance requirements.
- Create training materials and onboarding resources for new processes and procedures.
- Maintain spreadsheets, databases, and expense tracking reports to support accounting operations.
Office Manager / Onboarding Specialist
Pluralsight
Draper, UT
01.2019 - 09.2022
- Coordinated and facilitated new hire onboarding programs to enhance integration and engagement of new employees.
- Streamlined onboarding procedures by implementing organizational systems that improved workflow efficiency.
- Prepared onboarding documents, employment packets, and system access requests.
- Conducted new employee training on company policies, procedures, and culture.
- Collaborated with HR, IT, and department managers to ensure a smooth onboarding process.
- Managed daily office operations to ensure an organized and efficient work environment.
- Implemented office procedures and streamlined administrative workflows.
- Handled incoming communications and customer inquiries to ensure exceptional front-office support and service.
- Ensured compliance with company policies and workplace safety standards.
Restaurant Manager/Server/Bartender
Twigs Bistro
Farmington, Utah
05.2015 - 09.2019
- Managed daily operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships.
- Completed thorough opening, closing, and shift change functions to maintain operational standards.
- Trained new servers on service standards and restaurant procedures.
- Provided exceptional service to high volume of daily customers.
Assistant General Manager
Sizzler Steak House
Layton, Utah
09.2013 - 06.2015
Education
Bachelor of Science - Accounting and Finance
Western Governors University
Salt Lake City, UTSkills
- Expense Report Processing
- Data Analysis
- Investigations and Reporting
- Process Improvement
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Team Leadership
- Cross-Functional Collaboration
- Training and Mentoring Employees
- Adaptability and Problem Solving
- Written and Verbal Communication
- Integrity and Accountability
Timeline
Treasury Administrator
PACS
09.2022 - Current
Office Manager / Onboarding Specialist
Pluralsight
01.2019 - 09.2022
Restaurant Manager/Server/Bartender
Twigs Bistro
05.2015 - 09.2019
Assistant General Manager
Sizzler Steak House
09.2013 - 06.2015
Bachelor of Science - Accounting and Finance
Western Governors University