Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malena Marin

Oxford,AL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level Customer Service/Call Center position to help launch career while achieving company goals.

Overview

1
1
year of professional experience

Work History

Personal Shopper

Walmart
Oxford, AL
07.2022 - 01.2023
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Secured and stored items until customer pickup.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Scanned items when pulling from shelves to update system stock information.
  • Completed pickup and shopping orders for customers within local area.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Replenished and arranged items to maintain appearance.
  • Responded promptly to customer inquiries via phone calls or emails.
  • Assisted customers in selecting items that met their individual needs and preferences.

Education

High School Diploma -

Cape Fear High School
Fayetteville, NC
06-2016

Skills

  • Prioritizing Orders
  • Relationship Building
  • Online Order Processing
  • Verifying Order Accuracy
  • Customer Service
  • Sales Proficiency
  • Attention to Detail
  • Customer Relations
  • Sales Expertise

Timeline

Personal Shopper

Walmart
07.2022 - 01.2023

High School Diploma -

Cape Fear High School
Malena Marin