Malene Urrutia
Rialto,CA
Summary
Detail-oriented professional with experience in fast-paced food service and catering. Skilled in time management and food safety standards, consistently delivering exceptional customer satisfaction while effectively coordinating events and managing inventory.
Overview
1
1
Language
1
1
Certification
6
6
years of professional experience
Work History
Barista
Crepes & expressos
Rialto, California
11.2025 - 05.2026
- Operated espresso machines and blenders to craft specialty drinks, ensuring quality and consistency.
- Prepared and served coffee drinks quickly and accurately.
- Guided customers in selecting menu items and provided personalized drink recommendations to enhance their experience.
- Handled morning rush of customers with efficient, calm service, contributing to a positive start for the day.
- Collaborated with team members to enhance customer service experience.
- Handled cash register transactions accurately during busy periods.
- Followed food safety standards while preparing food items for customers.
Catering Server
Family Business
Redlands , CA
01.2020 - 01.2026
- Engaged with guests to ensure satisfaction during dining experiences.
- Served food and beverages at various family events and gatherings.
- Assisted in setting up and breaking down event spaces efficiently.
- Maintained cleanliness and organization of serving areas throughout events.
- Managed inventory of catering supplies and equipment for seamless operations.
- Trained new staff on serving protocols and customer service standards.
Education
High School Diploma -
Eisenhower High School
Rialto 06-2026
Skills
- Customer service
- Cash handling
- Inventory management
- Event support
- Hospitality and accommodation
- Health and safety
- Team collaboration
- Time management
- Communication skills
- Positive and professional
Certification
- Food handlers license
Languages
Spanish
Native/ Bilingual
Timeline
Barista
Crepes & expressos
11.2025 - 05.2026
Catering Server
Family Business
01.2020 - 01.2026
High School Diploma -
Eisenhower High School