Ma Leonora Teresa Makabenta
Indio,CA
Summary
Dynamic Certified Pharmacy Technician with Walgreens Boots Alliance, adept at enhancing patient care through precise medication dispensing and exceptional customer service. Proven problem-solver with strong attention to detail and expertise in pharmaceutical calculations, ensuring accurate prescription processing and inventory management. Committed to teamwork and improving operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens Boots Alliance
02.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Education
High School Diploma -
Palo National High School
Palo, Leyte, Philippines03-2006
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Team collaboration
- Manual and automated medication dispensing
- Pharmaceutical calculations
Certification
- CPhT - Certified Pharmacy Technician
- APha Immunization Training Completion
- American Red Cross CPR Training Completion
Award
Champion of Champions Certificate of Nomination for Courageous Customer 2024
Employee of the Month Award for October 2024
Timeline
Certified Pharmacy Technician
Walgreens Boots Alliance
02.2022 - Current
High School Diploma -
Palo National High School
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