Maleya Mundine
The Home Depot Inc
TACOMA,WA
5
years of professional experience
Results-driven professional skilled in performance tracking and sales training. Committed to delivering exceptional customer experiences while fostering strong relationships and mentoring team members for enhanced performance.
Professional hospitality expert with proven ability to enhance guest experience and streamline front desk operations. Adept at team collaboration, ensuring seamless communication and adaptability to changing needs. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Reliable and results-focused, consistently delivering high standards and positive outcomes.
Work History
Sales Specialist
1 Year 8 Months- Executed sales strategies to enhance customer engagement and drive merchandise sales.
- Provided product demonstrations, highlighting features and benefits to increase customer interest.
- Assisted customers in product selection, ensuring tailored solutions to meet individual needs.
- Maintained inventory accuracy through regular stock audits and replenishment processes.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
- Trained new associates on sales techniques and product knowledge for improved team performance.
Front Desk Receptionist
4 Years 9 Months- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving concerns promptly.
- Coordinated reservations and maintained accurate booking records using property management systems.
- Trained and mentored new reception staff on operational procedures and customer service standards.
Education
High School Diploma
Skills
Sales expertise
Upselling strategies
Customer assistance
Customer service
Sales forecasting
Sales strategy development
Inventory maintenance
Cash management
Sales analysis
Product knowledge
Customer service
Timeline
Sales Specialist
The Home Depot Inc
12.2024 - 08.2026Read More
Front Desk Receptionist
Woodspring Suites
02.2021 - 11.2025Read More
Cpsd Open Doors Program
High School Diploma
Read More