Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Malfred Martinez

Middlesex,New Jersey

Summary

Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Learning Ambassador position. Ready to help team achieve company goals. Highly skilled Brand Ambassador with 2 years of expertise in driving sales through creative marketing initiatives. Strengths include communication skills, knowledge of social media and brand influence with potential customers through friendly conversation. Enthusiastic Learning Assistant with 2 years of supporting students in learning new skills at amazons learning department school. Draws from variety of experiences and strategies to support student progress. Uses creative approach to problem-solving and consistently treats students with respect. Smart Store Manager with substantial experience facilitating students in individual work, group work and homework sessions. Proven track record of success in delivering instruction and providing individualized support to students with diverse learning needs. Strong communication and interpersonal skills and dedicated to fostering positive learning environment. Adept individual with more than 16 years working as Manager for $2 Million revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Adept individual with more than 16 years working as Manager for $2 Million revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Smart Learning Ambassador with substantial experience facilitating students in individual work, group work and homework sessions. Proven track record of success in delivering instruction and providing individualized support to students with diverse learning needs. Strong communication and interpersonal skills and dedicated to fostering positive learning environment.

Overview

28
28
years of professional experience

Work History

Learning Ambassador

Amazon
01.2021 - 02.2023
  • Engaged customers to communicate key product features.
  • Maintained knowledge of current promotions and product features.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Demonstrated products to customers to illustrate features, advantages and benefits.

Store Manager

Rent A Center Warehouse & Retail Store
03.2005 - 01.2021
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Hotel Houseman

Jolly Madison Towers Hotel
12.1994 - 12.2005
  • Changed bed linens and collected soiled linens for cleaning.
  • Gathered dirty laundry in 30+ rooms to arrange for pickup to laundromat.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Polished fixtures to achieve professional shine and appearance.

Education

Associate Of Business Administration - Business Administration

Borough of Manhattan Community College of The City University of New York
New York, NY

Real Estate License - NJ Real Estate

Alexander Anderson Center For Real Estate
Hackensack, NJ
09.2019

Academy Of Finance - International Finance

Louis D Brandeis HS
New York
06.1994

Skills

  • Lesson Implementation
  • Middle School Education
  • Group Exercise
  • Group and Individual Instruction

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Learning Ambassador

Amazon
01.2021 - 02.2023

Store Manager

Rent A Center Warehouse & Retail Store
03.2005 - 01.2021

Hotel Houseman

Jolly Madison Towers Hotel
12.1994 - 12.2005

Associate Of Business Administration - Business Administration

Borough of Manhattan Community College of The City University of New York

Real Estate License - NJ Real Estate

Alexander Anderson Center For Real Estate

Academy Of Finance - International Finance

Louis D Brandeis HS
Malfred Martinez