Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mali H I C K E Y

Summary

Talented Bartender accomplished in handling high volume of orders for beer, liquor and mixed drinks. Keeps customers coming back for more with attentive service. Seeks out opportunities to improve bar traffic with special promotions, signature cocktails and regular specials. Seasoned and motivated Bartender consistently upsells customers from rail to top-shelf brands. Recreates classic drinks with new finesse. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules. Motivated college student, looking to eventually become a dermatologist.

Overview

7
7
years of professional experience

Work History

Bartender/Server

The Celtic on Market
03.2018 - Current
  • Verified legal drinking age of patrons through stringent ID checks
  • Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders
  • Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes
  • Spoke with customers and recommended specials to build rapport and cultivate customer loyalty
  • Used POS system to process cash and credit card transactions
  • Remembered customer preferences and past orders, enhancing customer satisfaction and fostering sense of loyalty

Bartender

Ballys Arapahoe Horse Race Track
05.2018 - 08.2024
  • Trained new employees regarding drink recipes, equipment operation and industry regulations
  • Washed and sanitized dishes, utensils and glasses after customer use
  • Planned and oversaw special events to bring in new customers and boost overall sales
  • Organized glasses and cleaned bar equipment according to company standards
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Dog Daycare Attendant

Bark of the Town
10.2023 - 12.2023
  • Maintained proper schedules for feeding, watering, grooming, bathing and exercising animals each day
  • Aided in preventing and controlling the spread of disease in the facility and arranged for treatment of diseased or injured animals
  • Provided activity and behavioral reports to aid in at-home training efforts and overall wellbeing

Horse Groom

Ballys Arapahoe Horse Race Track
08.2022 - 10.2023
  • Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
  • Led horses from stables to fields and back to maintain control of animals.
  • Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
  • Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
  • Helped keep horses well trained with exercise, on the walker.

Education

Medical Aesthetician - Dermatology

School of Botanical And Medical Aesthetics
Denver, CO
12.2025

High School Diploma -

Evergreen High School
Evergreen, CO
05.2021

Skills

  • Problem Resolution
  • Customer Service
  • Sales
  • Customer Relationship Management
  • Communication
  • Advocacy
  • Crisis Management
  • Outgoing Personality
  • Animal Body Language
  • Playtime Supervision
  • Problem-Solving

Timeline

Dog Daycare Attendant

Bark of the Town
10.2023 - 12.2023

Horse Groom

Ballys Arapahoe Horse Race Track
08.2022 - 10.2023

Bartender

Ballys Arapahoe Horse Race Track
05.2018 - 08.2024

Bartender/Server

The Celtic on Market
03.2018 - Current

Medical Aesthetician - Dermatology

School of Botanical And Medical Aesthetics

High School Diploma -

Evergreen High School
Mali H I C K E Y