Malia Calvert
Alexandria,VA
Summary
Detail-oriented professional with experience in administrative support and team collaboration within diplomatic settings. Strong communication skills and cultural sensitivity contribute to efficient office operations and enhanced visitor interactions.
Overview
1
1
year of professional experience
Work History
Customer Service Intern
U.S Embassy Community Liaison Office
Amman, Jordan
12.2023 - 12.2023
- Managed communication between embassy staff and the public, facilitating clear information exchange.
- Answered inquiries from visitors at the U.S Embassy, enhancing visitor experience.
- Provided administrative support to ensure efficient office operations.
Volunteer
TRAILS Carolina
Brevard, North Carolina
07.2023 - 07.2023
- Supervised camper activities, promoting safety and engagement.
- Assisted staff in enforcing safety protocols during programs.
- Explored trails to assess and document terrain features.
Customer Service Intern
U.S. Embassy
Amman, Jordan
06.2023 - 06.2023
- Greeted and assisted visitors, ensuring a positive and welcoming experience.
- Streamlined incoming communication by directing inquiries to appropriate staff for efficient response.
- Assisted diplomatic staff with daily administrative tasks and managed correspondence to enhance workflow.
- Maintained cleanliness of assigned areas using proper cleaning techniques and equipment.
Education
Bachelor of Arts - International Relations
The George Washington University
Washington DC05-2029
High School Diploma -
The Marvelwood School
Kent, CT05-2025
Skills
- Customer service
- Administrative support
- Organizational skills
- Team collaboration
- Customer engagement
- Cultural awareness
Languages
English
Native/ Bilingual
Spanish
Limited
French
Elementary
Timeline
Customer Service Intern
U.S Embassy Community Liaison Office
12.2023 - 12.2023
Volunteer
TRAILS Carolina
07.2023 - 07.2023
Customer Service Intern
U.S. Embassy
06.2023 - 06.2023
Bachelor of Arts - International Relations
The George Washington University
High School Diploma -
The Marvelwood School