Malia Garduque
Kurtistown,HI
Summary
Clinical operations coordinator focused on compliance data management and scheduling optimization. Improves cross-department communication to reduce workflow delays and support patient satisfaction. Manages projects using milestone-based plans, accurate documentation, and outcome tracking.
Overview
8
8
years of professional experience
Work History
Clinical Operations Coordinator
Sustain Your Mind LLC
Hilo, Hawaii
08.2024 - Current
- Coordinated scheduling for clinical staff and patient appointments, optimizing resource allocation and enhancing patient experience.
- Facilitated communication between clinical teams and administrative staff, improving collaboration and workflow efficiency.
- Managed patient documentation, ensuring compliance with regulations.
- Streamlined data entry processes for patient records and billing systems, improving accuracy and reducing processing time.
- Communicated with insurance companies regarding coverage issues for patients' treatments.
- Managed budgets associated with specific clinical departments or projects.
- Attended conferences and seminars to stay updated on clinical operations best practices.
Overnight Inbound Expert
Target Corporation
Kailua-Kona, Hawaii
04.2024 - Current
- Guided customers in locating products, enhancing overall shopping experience.
- Oversaw inventory levels, maintaining product availability for customer satisfaction.
- Conducted regular inventory counts to ensure accurate stock levels and reduce discrepancies.
- Stocked merchandise using UPC codes, ensuring accurate label matching.
- Unloaded delivery trucks, verifying contents against invoices for accuracy.
- Operated equipment safely for efficient movement and organization of stock.
- Organized backroom areas for proper storage and labeling of items.
- Removed empty packaging from store shelves to maintain a tidy environment. after restocking products to maintain cleanliness.
Server
Mill Kitchen and Bar
Roswell, Georgia
09.2022 - 03.2024
- Delivered exceptional service to high volume of daily customers in fast-paced dining environment.
- Managed multiple tables, ensuring guest satisfaction and order accuracy.
- Resolved customer complaints professionally, enhancing overall dining experience.
- Collaborated with team members to maintain efficient service during peak periods.
- Processed payments efficiently using point-of-sale systems.
- Operated POS terminals for order input, bill splitting, and total calculations.
- Provided menu recommendations and promptly answered customer inquiries.
- Transported prepared food items from kitchen to serving areas, following health regulations.
Assistant Food Service Manager
Kale Me Crazy LLC
Atlanta, Georgia, GA
02.2019 - 08.2022
- Engaged customers with product knowledge, enriching store experience and driving sales.
- Collaborated with team members to deliver efficient service during peak hours, enhancing satisfaction.
- Created positive first impressions by greeting customers warmly upon entry.
- Operated point-of-sale system for accurate order processing and payment transactions.
- Managed food inventory to maintain freshness and minimize waste.
- Trained new team members on operational procedures and customer interactions to streamline onboarding.
- Supervised kitchen staff, providing training and guidance on culinary techniques.
- Ensured compliance with health and safety regulations in food preparation areas.
Education
Bachelor of Arts - Sociology
Southern New Hampshire University
Hooksett, NH10-2026
Master of Science - Healthcare Administration
Western Governors University
Salt Lake City, UTSkills
- Regulatory compliance
- Data management
- Project management
- Customer relations
- Team collaboration
- Communication skills
- Budget management
Timeline
Clinical Operations Coordinator
Sustain Your Mind LLC
08.2024 - Current
Overnight Inbound Expert
Target Corporation
04.2024 - Current
Server
Mill Kitchen and Bar
09.2022 - 03.2024
Assistant Food Service Manager
Kale Me Crazy LLC
02.2019 - 08.2022
Bachelor of Arts - Sociology
Southern New Hampshire University
Master of Science - Healthcare Administration
Western Governors University