Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Malia Gottsdanker

Santa Barbara,CA

Summary

Passionate and driven book enthusiast with a high level of written and spoken communication. Skilled in providing well balanced and thoughtful reviews on a wide range of genres and sub-genres. Capable of reading up to four to five books a week while remaining detail oriented.

Overview

7
7
years of professional experience

Work History

Manager

Mi Casa Gallery
Whangarei, New Zealand
01.2021 - 07.2024
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Administrative Assistant

Lawai Market
Lihue, HI
06.2023 - 12.2023
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Proofread content for typo-free emails and documentation.

Supervisor

Matapouri General Store
Whangarei , New Zealand
02.2017 - 12.2020
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Streamlined workflow processes, reducing project completion times.

Education

Bachelor of Laws -

Auckland University of Technology
Auckland
06-2023

Skills

  • Attention to detail
  • Strong grammar and language skills
  • Comprehension and analytical thinking
  • Organization and time management

Affiliations

  • Organizing and facilitating different book clubs and groups.
  • Reviewing literature online through different media outlets.
  • Compiling book recommendation to cater to different individual reading preferences and levels.

Timeline

Administrative Assistant

Lawai Market
06.2023 - 12.2023

Manager

Mi Casa Gallery
01.2021 - 07.2024

Supervisor

Matapouri General Store
02.2017 - 12.2020

Bachelor of Laws -

Auckland University of Technology

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Malia Gottsdanker