Malia Liljenberg
Lacey,WA
Summary
Accomplished Area Field Manager with a proven track record at U-Haul Corporate Office, demonstrating exceptional partnership development and P&L analysis skills. Achieved a significant 55% annual growth in distribution strategies, enhancing inventory efficiency and customer satisfaction. Expert in staff development and market penetration, consistently delivering results beyond expectations.
Overview
2
2
years of professional experience
Work History
Area Field Manager
U-Haul Corporate Office
Lynnwood, WA
11.2024 - Current
- Collaborated with small businesses to expand the U-Haul network.
- Provided professional insights into local markets for businesses and dealerships.
- Analyzed route profit and loss data to optimize transactions.
- Maintained and serviced U-Haul equipment for optimal performance.
- Collaborated with support staff to ensure success of U-Haul dealerships within route efficiently.
- Utilized a well-maintained U-Haul service vehicle to distribute equipment across designated routes.
- Engaged in continuous education via U-Haul University.
Traffic Control Manager
U-Haul Corporate Office
Mount Vernon, WA
09.2023 - 11.2024
- Created distribution strategies by assessing market trends.
- Oversaw agents to elevate service quality and resolution effectiveness.
- Partnered with corporate rate analysts to align inventory levels and maximize revenue.
- Optimized distribution strategies resulting in a significant 55% annual growth.
- Partnered with regional managers to streamline reservation processes and enhance team efficiency.
Reservations Manager
U-Haul Corporate Office
Mount Vernon, WA
06.2022 - 09.2023
- Enhanced service delivery through effective communication strategies.
- Managed reservations to enhance inventory efficiency.
- Contributed to high customer approval rates by working with U-Box portable storage services.
Education
Associate of Arts - Business Management
South Puget Sound Community College
Olympia, WA06-2021
Skills
- Staff development
- Brand promotion
- Partnership development
- Market penetration
- Budgeting expertise
- P&L analysis
- Customer service
- Distribution planning
Timeline
Area Field Manager
U-Haul Corporate Office
11.2024 - Current
Traffic Control Manager
U-Haul Corporate Office
09.2023 - 11.2024
Reservations Manager
U-Haul Corporate Office
06.2022 - 09.2023
Associate of Arts - Business Management
South Puget Sound Community College
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