Malia Mase
Saint Charles,MO
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
28
28
years of professional experience
Work History
Medical Assistant
Allergy Asthma Food Allergy Centers
07.2020 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed allergy skin prick test on patients
- Performed intradermal testing on patients
- Peformed PFT and administered albuterol for patients
- Assisted with food and drug allergy challenges
- Mixed immunotherapy vials
- Prepared oral food challenges
Medical Assistant
SSM Health
03.2008 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
Star Rewards Rep
Ameristar Casino Resort Spa
08.2006 - 03.2008
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Provided guest with access cards to enter the casino floor
- Printed out food and cash vouchers for guest
First Assistant
McDonalds
09.1996 - 08.2006
- Maintained an organized stockroom to facilitate efficient replenishment of sales floor merchandise.
- Improved team productivity by implementing efficient staff scheduling and task delegation.
- Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
- Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.
- Enhanced customer satisfaction with excellent service, prompt problem resolution, and attention to detail.
- Conducted regular employee training sessions to ensure consistent product knowledge and exceptional customer service skills.
Education
Certificate - Medical Assisting
Everest College
Earth City, MO08.2007
High School Diploma -
Edwardsville Senior High School
Edwardsville, IL05.1997
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Data Entry
- Reliable team player
- Procedure Assistance
- CPR
- Immunization Administration
- Specimens collection and processing
- Appointment Setting
- Medical supply inventory
- Equipment Sterilization
- OB/GYN procedures
Timeline
Medical Assistant
Allergy Asthma Food Allergy Centers
07.2020 - Current
Medical Assistant
SSM Health
03.2008 - Current
Star Rewards Rep
Ameristar Casino Resort Spa
08.2006 - 03.2008
First Assistant
McDonalds
09.1996 - 08.2006
Certificate - Medical Assisting
Everest College
High School Diploma -
Edwardsville Senior High School
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