Malia Metts
Bowie,MD
Summary
Dynamic and dedicated professional with experience at Starbucks, excelling in customer service and teamwork. Proven ability to handle cash transactions accurately while maintaining a clean environment. A quick learner with strong communication skills, thrives in fast-paced settings and consistently delivers exceptional service, ensuring customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
Cary, North Carolina
12.2025 - 06.2026
- Prepared handcrafted beverages and maintained high standards of quality and consistency.
- Delivered friendly customer service in a fast-paced environment.
- Operated the point-of-sale (POS) system and handled cash and card transactions accurately.
- Maintained a clean, organized, and fully stocked work area.
- Collaborated with team members to ensure efficient service during busy periods.
Cashier
The Original Rachel's Mediterranean Restaurant
Williamsville, New York
12.2024 - 09.2025
- Processed customer orders and payments quickly and accurately.
- Provided excellent customer service and resolved customer questions professionally.
- Balanced cash drawers and maintained accurate transaction records.
- Assisted with order preparation and front counter operations.
- Helped keep the dining area clean and welcoming.
Education
High School Diploma -
Williamsville South High School
Williamsville, NY06-2025
Skills
- Point-of-sale operation
- Cash handling
- Customer service
- Time management
- Teamwork
- Adaptable to change
- Dependable team player
- Problem-solving
- Communication
Timeline
Barista
Starbucks
12.2025 - 06.2026
Cashier
The Original Rachel's Mediterranean Restaurant
12.2024 - 09.2025
High School Diploma -
Williamsville South High School