Malia Pascual
Gilroy,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Interested in exploring fields to strengthen present skills, and widen my expertise.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Brand Associate
Old Navy
Gilroy, CA
04.2026 - Current
- Delivered attentive customer service, resolving product questions and supporting seamless shopping experiences.
- Processed transactions accurately at register using POS systems and balanced checkout workflow.
- Maintained visual merchandising standards by folding, zoning, and organizing sales floor displays.
- Replenished merchandise quickly, ensuring fitting rooms and selling areas stayed stocked and organized.
Sales Associate
Kirkland’s Home, Pacheco Pass Center
Gilroy, CA
10.2023 - 01.2026
- I worked at Kirkland’s home just shy of 2 years as a sales associate until their company closure in January 2026.
- Assisted customers with product selection, home décor recommendations, and store promotions
- Processed point-of-sale transactions accurately while handling returns, exchanges, and payments
- Maintained merchandising standards through stocking, recovery, and seasonal display updates
Assistant
The Wax Corner, Studio 8 Morgan Hill
Morgan Hill, CA
01.2023 - 08.2024
- Operated appointments, promoted business online, and handled Performed cleaning tasks to maintain store appearance and Managed restocking of inventory to ensure product availability duties as an assistant manager at The Wax Corner.
- Coordinated client appointments, maintaining organized schedules and smooth studio flow.
- Supported waxing technicians with room preparation, sanitation, and post-service cleanup.
- Processed payments accurately, including card transactions, refunds, and daily cash balancing.
Sales Associate
Spirit Halloween
Gilroy, CA
09.2022 - 11.2022
- Worked as a sales associate at Spirit Halloween, built shelves, decorated displays, restocked products, and provided customer service.
- Greeted customers and provided product knowledge to support confident home décor purchases.
- Operated POS register accurately, processed payments, and handled returns with professionalism.
- Merchandised sales floor to maintain brand standards and appealing seasonal displays.
Education
High School Diploma -
Ann Sobrato High School
Morgan Hill, CA06-2024
Psychology and Business
Gavilan College
Gilroy, CA06-2026
Skills
- Collaboration skills
- Customer service skills
- Shipment processing
- Problem-solving
- Visual merchandising
- Work ethic
- Product promotion
- Inventory management
- Great teamwork skills
LANGUAGES
English
Partial Spanish Speaking Comprehension
Timeline
Brand Associate
Old Navy
04.2026 - Current
Sales Associate
Kirkland’s Home, Pacheco Pass Center
10.2023 - 01.2026
Assistant
The Wax Corner, Studio 8 Morgan Hill
01.2023 - 08.2024
Sales Associate
Spirit Halloween
09.2022 - 11.2022
Psychology and Business
Gavilan College
High School Diploma -
Ann Sobrato High School
AWARDS
3.0-4.0 GPA Awards, Attendence Awards, Honors English Awards, Honors Choir Leadership Achievements / Medals, Swimming Medals (Los Banos Tiger Sharks)