Summary
Overview
Work History
Education
Skills
Timeline
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Maliah Dionne

Douglasville,GA

Summary

Results-driven Assistant Retail Manager with strong background in managing retail operations and providing excellent customer service. Proven track record of success in increasing sales, managing inventory and achieving financial goals. Smart with keen eye for data to identify areas for improvement.

Overview

2
2
years of professional experience

Work History

Retail Assistant Manager

Verizon
11.2022 - Current
  • Exhibited excellent people skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.

Sales Representative

Verizon
05.2021 - 11.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Education

Bachelor’s of Health Science -

Columbus State University
Columbus, GA
05.2024

High School Diploma -

Hardaway High School
Columbus, GA
05.2018

Skills

  • Goal Attainment
  • Revenue Growth
  • Performance Metrics Analysis
  • Compliance Requirements
  • Operational Efficiency
  • Problem-Solving Strengths
  • Profit and Loss Control

Timeline

Retail Assistant Manager

Verizon
11.2022 - Current

Sales Representative

Verizon
05.2021 - 11.2022

Bachelor’s of Health Science -

Columbus State University

High School Diploma -

Hardaway High School

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Maliah Dionne