Time with family, Travel, mind training, movie, music,
Malihe Poursadegh Sedigh
Roswell,GA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Customer Success Solutions Expert Culture of Data & Efficiency Transformative, Growth-Focused Leader Creating Operational Efficiency & Customer Service Excellence Delivering ROI-Focused Projects | Cultivating Customer-Centric Teams | Creating Savings of $250K
Overview
17
17
years of professional experience
Work History
Customer Success Solutions Expert
- Delivering ROI-Focused Projects | Cultivating Customer-Centric Teams | Creating Savings of $250K
Fragrance Brand Leader
Dillard’s North Point
01.2023 - Current
- Devoted and talented Sales Specialist, success in operations, marketing, and financial expands relationships with existing customers and new customers by directing and supporting collaborative sales efforts to grow one or more assigned product lines
- The Brand Leader closes on qualified opportunities referred by the Business Development Sales Representative, while actively collaborating with these team members
- Achieving sales quota in the assigned product lines, and for supporting the product-line success of an assigned team of sales associates.
Atlanta executive and consultant manager freelance
NOFA Business consulting
01.2017 - Current
- Directed office operations, including accounts finances, workflow organization, equipment sourcing, and fleet allocation
- Managed concurrent projects to completion and ensured accuracy and optimal productivity
- Demonstrated expertise in delivering quality service via multichannel communications.
MS Office Instructor
IT VENDOR
01.2012 - Current
- Recruited based on prior success in operations management, marketing, and financial oversight Wrote comprehensive standard operating procedures including key performance indicators (KPIs) pertaining to emergency management, daily operations.
Government Contract Sales Operations
immix Group
01.2022 - 01.2023
- Recruited based on breadth of experience and success to support sales operations through change management, team direction, and the attainment and leveraging of actionable data
- Improve operations through process optimization, develop customer retention strategies, and initiate and perpetuate ROI-targeted strategies
- Sales support RFQ provisions, complete responsibility from an Order To Cash standpoint for a BOB of Specific Suppliers/Manufacturers.
Specialist Sales Associate
Macy’s North Point
01.2008 - 01.2022
- Devoted and talented Sales Specialist, success in operations, marketing, and financial expands relationships with existing customers by directing and supporting collaborative sales efforts to grow one or more assigned product lines
- The Product Specialist Sales Representative closes on qualified opportunities referred by the Business Development Sales Representative, while actively collaborating with these team members
- Achieving sales quota in the assigned product lines, and for supporting the product-line success of an assigned team of sales associates.
Education
Computer programming Diploma -In Progress -
Java Certificate -
MS Computer -
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Work-life balanceCareer advancementFlexible work hoursWork from home optionPersonal development programsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchInterests
Timeline
Fragrance Brand Leader - Dillard’s North Point
01.2023 - Current
Government Contract Sales Operations - immix Group
01.2022 - 01.2023
Atlanta executive and consultant manager freelance - NOFA Business consulting
01.2017 - Current
MS Office Instructor - IT VENDOR
01.2012 - Current
Specialist Sales Associate - Macy’s North Point
01.2008 - 01.2022
Customer Success Solutions Expert -
Gwinnett Technical Collage - Computer programming Diploma -In Progress,
Gwinnett Technical Collage - Java Certificate,
Fachhochschule Dortmund - MS Computer,