MALIK ALLEN
Chicago,IL
Summary
An efficient, accurate, and thorough worker who consistently performs in the upper echelon of peers. Demonstrates leadership, drive, and skills needed for successful progression in the field. Extremely focused on identifying potential problem areas, formulating and executing competent solutions, and resolving quality control issues.
Overview
5
5
years of professional experience
Work History
Operations Manager
LA Fitness
07.2024 - 10.2024
- Communicated with vendors on improvements needed for the club leading to upgraded club condition and performance levels by 20%
- Increased sales by 30% by promoting weekly membership deals and amenities added
- Studied and resolved banking, accounting, contracts, work ordering, and negotiation cases
Culinary Worker
Levy Restaurants | Wrigley Field
03.2024 - 07.2024
- Boosted productivity by coordinating staff meetings that lead to material improvements throughout day-to-day operations
- Managed food and beverages in a high-volume sports setting to ensure excellent quality
Swim Instructor
Big Blue Swim School
10.2023 - 01.2024
- Discovered more efficient methods of teaching swimming techniques for young students 3 months to 12 years old by explaining, demonstrating, and correcting them as they emulate each skill
- Generated an increase in customer engagement by 10% using strategic communication skills regarding future and current swim lesson opportunities
Food Service Coordinator
University of Illinois Urbana-Champaign Dining Services
09.2019 - 05.2023
- Promoted from Food Runner to Food Service Coordinator position within my first year
- Guided new employees regarding their responsibilities and expectations throughout services
Teen Service Coordinator Intern
Don Moyer Boys & Girls Club
01.2023 - 04.2023
- Introduced, implemented, and executed sports and leisure activities that led to better student engagement
- Assisted students with their academics by including healthy planning and study habits learned from college experiences
- Inspired students by boosting their self-confidence and providing valuable insight into their intended career fields
Warehouse Associate
Staff Management | SMX
05.2020 - 08.2020
- Contributed to the most efficient warehouse team in company history increasing productivity by 40%
- Created a better form of communication between the front desk and warehouse associates
Education
Bachelor of Science - Recreation, Sport, And Tourism | Sport Management
University of Illinois At Urbana-Champaign
Champaign, ILSkills
- Microsoft office
- Incidents management
- Forecasting and scheduling
- Performance reporting
- Document control
- Data management
- Staff development
- Strategic planning
- Electronic funds transfers
- Data analysis
- Risk management
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
LA Fitness
07.2024 - 10.2024
Culinary Worker
Levy Restaurants | Wrigley Field
03.2024 - 07.2024
Swim Instructor
Big Blue Swim School
10.2023 - 01.2024
Teen Service Coordinator Intern
Don Moyer Boys & Girls Club
01.2023 - 04.2023
Warehouse Associate
Staff Management | SMX
05.2020 - 08.2020
Food Service Coordinator
University of Illinois Urbana-Champaign Dining Services
09.2019 - 05.2023
Bachelor of Science - Recreation, Sport, And Tourism | Sport Management
University of Illinois At Urbana-Champaign
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