Malik R Blake
Bishopville,SC
Summary
Looking for a position as a team player with a people-oriented organization where I will be able to maximize my experience in customer-service inside a challenging environment for achieving all the corporate goals. Avid E-Commerce Personal Shopper ready to exceed customer satisfaction expectations and promote internal business goals. Blends retail delivery assistance with promotional and commercial enhancement measures. Delivers critical merchandise to [Type] shoppers while encouraging return patronage and E-Commerce revenue growth. Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.
Overview
11
11
years of professional experience
Work History
E-Commerce Personal Shopper
Walmart
Sumter, SC
03.2020 - Current
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Stocker Associate
Food Lion
Bishopville, SC
09.2015 - 02.2020
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors
- Receive and count stock items, and record data manually or on computer
- Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
Education
Associate of Science - Computer Science
Central Carolina Technical Collage
Sumter, SC05.2023
High School Diploma -
Lee Central High School
Bishopville, SC06.2015
Skills
- Organization and Planning
- Loyalty Programs
- Personal Grooming Standards
- Customer Service
- Bagging Items
- Phone Systems
- Team Meetings
- Hand Trucks
- Time Management
- Verbal and Written Communication
- Stockroom Rotation
- Furniture Sales
Timeline
E-Commerce Personal Shopper
Walmart
03.2020 - Current
Stocker Associate
Food Lion
09.2015 - 02.2020
High School Diploma -
Lee Central High School
Associate of Science - Computer Science
Central Carolina Technical Collage