Malik Clancy-Hatchin
Pittsburgh,PA
Summary
Dynamic Operations Manager with a proven track record at Sylvia's Market & Deli, enhancing inventory accuracy and reducing waste. Skilled in team leadership and operational efficiency, I implemented training programs that improved retention rates and optimized labor scheduling, driving significant improvements in overall performance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Operations Manager
Sylvia's Market & Deli
Pittsburgh, PA
12.2022 - Current
- Streamlined inventory management processes to enhance stock accuracy and reduce waste.
- Coordinated staff schedules to optimize labor efficiency and meet customer demand.
- Implemented training programs for new employees, improving onboarding experience and retention rates.
- Monitored daily operations, identifying areas for process improvement and cost reduction strategies.
Owner/Operator
Hatchin Entertainment Studios, LLC
Pittsburgh, PA
08.2017 - Current
- Developed comprehensive production schedules to optimize workflow and resource allocation.
- Managed client relationships to ensure satisfaction and repeat business.
- Oversaw budgeting and financial management for projects to maintain profitability.
- Implemented quality control measures to enhance final product standards consistently.
Education
Bachelor of Business Administration And Management -
Liberty University
Lynchburg, VA05-2026
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Planning and implementation
- Staff training
- Staff management
- Management
- Operations oversight
- Performance monitoring
- Staff development
- Employee motivation
- Inventory control
Timeline
Operations Manager
Sylvia's Market & Deli
12.2022 - Current
Owner/Operator
Hatchin Entertainment Studios, LLC
08.2017 - Current
Bachelor of Business Administration And Management -
Liberty University