Malik Davenport
Philadelphia,PA
Summary
Seeking a challenging position within a organization where I can learn new skills, expand my knowledge and skills to work towards organizational goals.
Overview
1
1
year of professional experience
Work History
Lot Manager
New Phase Motors
09.2022 - Current
- Park vehicles in visually appealing ways to attract customer attention and increase sales.
- Add and maintain key tags, inspection decals and window stickers for vehicles.
- Transport automobiles to and from other dealerships/vendors for pickups and deliveries..
- Achieve and maintain pristine condition of automobiles.
- Assist with moving automobiles to keep operations running smoothly.
- Rendered excellent service to customers.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assist in organizing and overseeing assignments to drive operational excellence.
- Cultivate positive rapport with employees to boost company morale and promote employee retention.
- Use industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Identify and communicate customer needs to supply chain capacity and quality teams.
Education
High School Diploma -
Frankford High School
Philadelphia, PA06.1992
Skills
- Excellent customer service, organizational and problem solving skills
- Ability to work well under pressure
- Team-working skills
- Strong analytical, problem solving and technical skills
Additional Information
- Self Motivated
- Team player as well as able to work independently as needed
- Excellent at understanding and following both written/verbal directives
Timeline
Lot Manager
New Phase Motors
09.2022 - Current
High School Diploma -
Frankford High School