Malik Dixon
Los Angeles
Summary
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Porter
Flying Foods Group
05.2024 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
Wheechair Agent
Airport Terminal Management
10.2023 - 03.2024
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
- Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
- Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.
Sales Associate
Amazon Fresh
09.2021 - 03.2022
- Used technology resources to assist customers in locating and selecting items
- Received and displayed product shipments on store retail shelves upon delivery
- Worked with fellow sales team members to achieve group targets.
Ramp Agent
Airport Terminal Services Inc
01.2020 - 03.2020
- Positioned and pushed aircraft from remote airport locations to specified areas for operation
- Coordinated day-to-day schedules, tasks and positions for ground crew
- Maintained on-time connections by guiding aircraft to and from gate positions.
Ramp Agent
Menzies Aviation
01.2017 - 09.2019
- Loaded and unloaded aircraft cargo, passenger baggage and freight
- Operated conveyor belts, push-back tractors and aircraft tugs daily
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Sales Associate
Superior Grocers
02.2017 - 10.2017
- Helped customers locate products and checked store system for merchandise at other sites
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Associate
Sears Roebuck And Company
06.2016 - 12.2016
- Monitored customer order process and addressed customer issues
- Recovered clothing items from fitting rooms and returned to specified department areas
- Performed stock processing by filling and stocking floor racks and backstock racks.
Sales Associate
The Home Depot Inc
07.2015 - 02.2016
- Responsibilities consist maintaining a clean and safe work/loading zone for our customers and employees
- Always ask if any customer needs assistance loading any merchandise they have just bought
- Load Customers who may need larger items such as concrete, sand, various items that may be too heavy for them to load.
Education
High School Diploma -
Alexander Hamilton Senior High School
Los Angeles, CA06.2015
Skills
- Problem-solving
- Listening skills
- Friendly and Outgoing
Timeline
Porter
Flying Foods Group
05.2024 - Current
Wheechair Agent
Airport Terminal Management
10.2023 - 03.2024
Sales Associate
Amazon Fresh
09.2021 - 03.2022
Ramp Agent
Airport Terminal Services Inc
01.2020 - 03.2020
Sales Associate
Superior Grocers
02.2017 - 10.2017
Ramp Agent
Menzies Aviation
01.2017 - 09.2019
Sales Associate
Sears Roebuck And Company
06.2016 - 12.2016
Sales Associate
The Home Depot Inc
07.2015 - 02.2016
High School Diploma -
Alexander Hamilton Senior High School
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